victor nelson. >> praise the lord, supervisors. my name is sister elaine jones. i live in an sro senior building. i work with central city collaborative. i want to tell you, the first time i went to my general manager, i told her, something is biting me. they came up to my room, looked down and said, you have bedbugs. they did not inspect it. well, they did not like me to well, to keep it real. they made me go away -- throw away everything i had except for my tv set. come to find out, i did not have bedbugs, i had at fleabites because they let a person bring and infested cat up in the building. i then had to educate myself. they made me throw away everything and come to find out, i did not have to throw away anything. i lost everything. i start educating myself about bedbugs. i have been teaching people in my building, i have true and false questionnaires, slide shows, to educate people about bedbugs. i can tell you i know more about bedbugs then the department of public health because i had to educate myself. i remember when i was a little girl, they would say g