>> it's a great feeling. >> sure. >> vssa, we're a totally volunteer organization.get paid. the thing that we get paid for is knowing that you will be okay. he can take care of himself. he's independent. he can live life. so that's what our reward is. >> and we have our service members coming back constantly from the battle zones. that means agencies like yours are going to remain busy. >> busy throughout the lifetime because, as you know, service-connected disability doesn't get better. it gets worse during your lifetime process. there are studies over and over again that say as we get older, something will trigger what we experienced in the war and it comes back to haunt us. that's why there's a continuing need for services. >> and is that a reoccurring thought process for you, that you go through? >> absolutely. there's anxiety. like, when i deal with -- i deal with customers daily in my business that we own. you can't show your, you know, anxiety at times. you can't show certain things you're experiencing, which was a direct cause of either being at war or being