2007 and '08 when bad loans began to kill off giant lenders like countrywide, american home, and wachovia. >> evil. they've been defined by greed. they are defined by lack of integrity, by putting families into loans they couldn't afford. >> despite the chaos, though, crawford sensed an opening. he wanted to build a mortgage business that would help keep people within their means. >> think about warren buffett, time to get in the market is always in the midst of chaos, when the blood is running in the streets. >> of course, he didn't know how to start a mortgage bank, so he did what anyone would do, he googled it. >> jumped on google, how to start a mortgage bank. >> a year later in september 2008, crawford's mortgage company, about 20 people, opened for business. >> we had a full 30 days before october of 2008, just a whole financial world totally comes collapsing down. i spent about 60 days sucking my thumb in a closet trying to explain to my wife why this was a good idea a year earlier. >> slowly things did get better. in 2009 they did about $180 million worth of loans. now the company