we have a statement from wallgreen's.igned to maintain the maximum safety of our customers and employees. store employees receive comprehensive training on our company's robbery procedures. now he says he never saw these procedures. and how to react it a potential robbery situation. you know what i think is so interesting about this, brooke? >> what's that? >> there was a robbery in this same store, an armed robbery, a couple years ago with the same pharmacist. he was held by gunpoint. he asked wallgreen's to install a panic button. he asked for increased security and they failed to do that. so just as a good corporate employer, i am surprised that they fired him because many people see him as a hero. >> so given that history, given the fact that mr. hoven says, look, i was never given, manager never sat me down and told me about this policy, what do you think his chances are of winning the case? >> i think he has a good chance. remember in a civil case, just a preponderance of the evidence, a much lesser standard than a

that includes apartments on top of a wail a wallgreen's story. >> go bang on its door. he took one side, i took the other side. we banged on doors. i'm happy they all got out. >> fire was mostly contained by 5:30, but firefighters stayed on the scene to put out hot spots. the red cross is helping displaced residents. the cause of that fire still under investigation. >> it's not over yet. a city councilwoman says it's nice that the council mapp who slapped her hand apologized to her tonight in front of everyone. councilwoman tells sharon chin that actions speak louder than words. >> after a polite nod, he slapped ford on the hand when she shooshed him at the end of a long meeting two weeks ago. >> this was uncharacteristic paver on my part. i apologized to carolyn ford and the citizens ofs so lee doe. going forward no matter how passionate or heated the debate, u promise to conduct myself in a respectful manner. >> thank you vice mayor kelly. i appreciate and accept your apology. >> assault charges against kelly. the police chief turned the case over to the district atto