a cold morning in walzenberg, colorado.alph and pam's neighbor had been on her way to work. >> we need an ambulance. >> mary had never encountered anything like this before. >> i looked over and he was saying, help me, help me. >> ralph was on the ground, in front of his house, hurt. >> i got to him and asked him if he needed help. and he seemed to be kind of out of it. >> finally ralph managed to get the words out. he and his wife had been attacked and robbed. very afraid the attackers might still be in the house, call 911. >> he looks like he had been shot. >> how are they doing? >> he's not good. crying. he told me to go help her. she's in the kitchen. ralph, we're getting help for you, ralph. okay? >> the police arrived. went into the house with guns drawn. and there at the entrance to the kitchen, still in her nightgown, lay pam kandelerio. her head covered in blood. >> i knew she was dead when the ambulance showed up, because they didn't go into the house. they just stayed, and were working on ralph. >> ralph wasn't s