ut> woman wasshn' needed our te back. we helped her out. >> this is the case o silver.he wrote us after a toiletctne afternoon. she said it needed immediate attention. she called american home shield, her home warranty company she said they would have to get for after hours but they never called back. after hours of trying to reach them she hired her own plumber and paid them $520 to fix the toilet. she asked american home shield. they paid her 520 bill in fulli common. >>> if you a consumer complaint call 888-996-tips. visit nbcbayarea.com. >>> coming up here a quick look at your weather and traffic. >> i hope you're ready for another cool day. that cooling trend continues. we don't have a lot of cloud cover but along the coastline it's slightly different. >>> 580 moves smoothly. we'll show you what else is going on. you're watching today in the bay. a live look outside at sfo! good morning and thank you >>> taking a live look outside. >> a great place to be. >> thanks for starting your morning right here with us. >> want to get a look at the forecast. it has ban cloud