lemonis: ...a confectionery company based in waynesboro, pennsylvania.oe: text pam and ask her if she can cover your monday shift. lemonis: their mission -- to turn out exquisitely handcrafted chocolates inspired by their greek heritage. eleni: i really like the consistency. lemonis: you could say that chocolate is running through their veins. their family has been in the chocolate business for over 100 years, including their father, george, a greek immigrant. they brought him onboard as their master chocolatier and quickly gained a small following. pantelis: i just wanted to follow up on that order that you wanted for those clients that are coming in next weekend. lemonis: but 10 years in, sales have dropped sharply and their losses are mounting. zoe: you know what? yeah, refund his entire order. pantelis: that's ridiculous. lemonis: and zoe's fear is that her family legacy may disappear. zoe: [bleep] how are you gonna get all these orders out? ♪ lemonis: still, my research tells me that there are amazing possibilities with zoe's, and i'm always looking