in the last six or seven months, we have implemented webeoc. this was a long time in coming. those of you who have been here for a while know we had a platform to share information that was difficult to use. it was a very clunky program, very difficult, and because we did not use it on a regular basis, that made it even worse. we went back to a paper-based system to look at how we do business as a city and how we want to operate in an emergency. we went to the vendors and said, "ok, here is how we work. give us a platform that works on the way we do things instead of a platform that causes us to have to change how we do things." long story, but in the end, we picked webeoc. it came out pretty strong, pretty easy to use. it is pretty intuitive. learning curves have to be accounted for, and each time we use it, we learn more and more. that goes to the more we use it, the better we get at it, and the more valuable it becomes, the more we can refine it appeared we have seen a trend where people are getting better at using it and we are identifying better how to use it. utilizatio