piggy: weeeeeee, weeeeeee, weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell! piggy: yeah?e home. piggy: oh,cool, thanks mrs. a. anncr: geico. 15 minutes could save you 15% or more. you can take the heat. 'til it turns into heartburn, you've got what it takes: zantac. it's strong, fast lasting relief. so let them turn up the heat. you can stop that heartburn cold: (sssssssss!!!) zantac. i'm friend, secret-keeper and playmate. do you think i'd let osteoporosis slow me down? so i asked my doctor about reclast because i heard it's the only once-a-year iv osteoporosis treatment. he told me all about it and i said that's the one for nana. he said reclast can help restrengthen my bones to help make them resistant to fracture for twelve months. and reclast is approved to help protect from fracture in many places: hip, spine, even other bones. [ male announcer ] you should not take reclast if you're on zometa, have low blood calcium, or kidney problems. or if you're pregnant, plan to become pregnant or are nursing. take calcium and vitamin d daily. tell your doctor if you develop s

piggy: weeeeeee, weeeeeee weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell! piggy: yeah? piggy: oh,cool, thanks mrs. a. anncr: geico. 15 minutes could save you 15% or more. you have the chicago tribune's photos of the day. was the glass roof over the consort of tory rule has shattered. conservatory room has shattered. >> it was a little bit windy and the afternoon and by age 15 if it went crazy the branches and leaves were flying everywhere, i heard this horrible boom and that was the one on the porch. home more photos on our web site and at chicago tribune.com. >> not the best start to the holiday weekend. >> if only his microphone would get better, let's fix that up. keep your friends' clothes and your enemies closer, the black hawks had a busy day today. >> and another cubs starting pitcher hits the disabled listpñúxbxpl@? i ate breakfast and got heartburn, third day this week. so i took my heartburn pill and some antacids. we're having mexican tonight so another pill then? unless we eat later, then pill later? if i get a snack now, pill now? skip the snack, pill later

piggy: weeeeeee, weeeeeee, weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell! piggy: yeah?e home. piggy: oh,cool, thanks mrs. a. anncr: geico. 15 minutes could save you 15% or more. >>> the number of american voters identifying themselves as independents is on the rice. in 2008 and 2010 they've proven they can make or break an election. we're joined by glenn bulger and vaughn. you work at republican opinion strategies the republican firm that helps with the nbc wall street journal poll. no better person to come in here. independent voters, you preach this morning anybody i know, you have this tension with some of the campaign strategists who want to worry about the base and not enough about the middle. explain. >> you look at the last five elections and probably further back than that. when independents break one way heavily then it's a landslide election. 2006 they broke heavily to the democrats, 2008, same thing. 2010 heavily to republicans. elections where they are close, 2000, 2004 -- >> they still go with the winner. >> but when they are close, this means it's going to

piggy: weeeeeee, weeeeeee, weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell!mom: you're home piggy: oh,cool, thanks mrs. a. anncr: gei. mutes could save you 15% or more. >>> the tone in washington is toxic right now and negotiations to raise the debt ceiling appear to be going nowhere. could the run up to solving one of the gnaws's biggest problems be any worse. i'm joined by rick lazio and a correspondent for the nation magazine. let me start this here. this whole thing should have been avoided last december when congress and the president negotiated the tax cuts the white house should have included back than raise in the debt ceiling because everyone knew back this we would hit this junction. isn't this gross incompetence on the negotiating side. >> they made a mistake here. they allowed the fiction that this is something to debate over become a reality. the truth is as you know, rick, nobody wants the united states to default. unlike shutting the government down this isn't a real end game. you have to call out the hostage negotiators. >> when congress appro

piggy: weeeeeee, weeeeeee, weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell! piggy: yeah?om: you're home. piggy: oh,cool, thanks mrs. a. anncr: geico. 15 minutes could save you 15% or more. >> osgood: how many times have you been left hanging endlessly on the phone despite recorded assurances that your call is important to us? some frustrated people it seems are beyond counting. our cover story is reported now by martha teichner. >> reporter: at 79 with her heart condition, mona shaw doesn't seem like the violent type. she and her husband don live near manasas virginia and rescue old or disabled dogs. comcast had screwed up their phone service. they just wanted it back. >> we had been down there. we had been to the office and asked to speak to the manager or a superviseor. they put us on a bench out in the hallway, said we'll get him for you. two hours later they walked out and said, oh, he went home. >> reporter: that was a friday in august, 2007. by monday afternoon after a week without a phone, mona shaw was mad. >> and i thought, okay. let's see. a hammer. >> reporter:

piggy: weeeeeee, weeeeeee, weeeeeee, weeeee weeeeeeee. mom: max. ...maxwell!g mom: you're home piggy: oh,cool, thanks mrs. a. anncr: gei. mutes could save you 15% or more. a network of possibilities. in here, the planned combination of at&t and t-mobile would deliver our next generation mobile broadband experience to 55 million more americans, many in small towns and rural communities, giving them a new choice. we'll deliver better service, with thousands of new cell sites... for greater access to all the things you want, whenever you want them. it's the at&t network... and what's possible in here is almost impossible to say. >>> starting today, california is requiring online retailers to charge sales tax to the customers. it's a move to help california make up for the budget problems they are having. allison joins us from the new york stock exchange. how are they making money here? >> it's actually what you just said. the sales tax came out of california's budget problems. this is one way the state is trying to raise revenue. it essentially means that people