joining us, psychologist wendy walsh. dy, michaele garecht's mom, she talked about being relieved. you know, she's waiting here, yes, she wants answers. this is 20 years after her little girl goes missing. what is she going through? >> imagine the emotional work of a mother who's lost a child. anybody who's lost somebody close is probably familiar with the denial, anger, bartering, depression and finally acceptance. she was snapped back into bartering. maybe if we searched this house, maybe there's a chance. maybe then she'll live. so she's going to be doing that work of mourning all over again. and every time there's a glimmer of hope, people with missing children have to work through those same feelings of loss again. it's a very, very difficult road to walk. >> i spoke to her and she -- she's not backing away from the hope and the faith that michaele -- who can blame her? she's clinging to hope. >> one of the examples of the elizabeth smart taught us all is to keep our eyes open and to continue to hope. it's only when t

i'm wendy walsh, and i'm so glad to see all of you here today. you know, if your hair is thinning or balding, the chances are you've already heard something about scalp med this past year. that's because scalp med is the extraordinary hair regrowth product that's rapidly becoming the most popular method for regrowing hair in the entire world. and there's one simple reason for that-- scalp med actually works. after our first show, the response was so huge that in less than a year, hundreds of thousands of people have already become scalp med users. and over this past year, we asked people to send in their stories and their pictures. and they did. one after the other. and guess what? we've invited just a few of those people here today to share their stories. they've come from all over the country to show their support for this wonderful product that has changed their lives so dramatically. but before we go any further, let's welcome back the man behind the miracle, shane malek. >> hi, wendy. hello, everyone. it's so great to be back. >> well, shane