and whahat he expxperienced. >> [inaudible] . >> was sometimes a bit surpriing. >>i don't knowow what's going o. >> speaking of surprises, eveve homeowner shouldn't bee surprisd to be charged a service fee. the priceces we were quotetedd d from 7575 to $100 just to come throh t dor and for a relatively s simple problem. >>>> this is a prolem i could have fixed myself that we created. >> here, and i canush and againin. >> but really, it's breaker numr ten. the problem is in thehe connection. youou didn't take a look at tha. >> i don't kno >> youu would think it would be an easy p problemem to didiagnod fix. >> sometimes it t takes five miutes and sometimes multiple days. >> we're abc 7 news and we're puttingng contractors to t t te andhere's bigig problem in the walls and the wiring. we created the problem. it's a little tiny problem and you're telling her it wou be big job. no, i did no >> it' a big job? >>we.e. >> again it takes several times to do this. and um,m,his is really awkward. >> othe 80 electricians w hired, only one cororrecy diagnosed and fixed the p