the grand jury report, and something that struck me particularly was that, i know that it was a wholistic, i think investigation, and was meant to be that, but, what that meant was sort of a lot of department and programs that were locked together and so what i wanted to do was sort of draw out, the area that i know best, which is the housing inspection services, and their enforcement program, and in talk about why you know, some of the issues are really distinct. and actually are very the program itself is very effective in some of the ways that we heard from the speakers really participating with the community partner and not just the tenant groups that you see here but also with the landlord associations. and really trying to make it a program, that it is as she has seen not just about the penalty and sort of aggressive. and it is ramping up for his an important hammer and also, and the enforcement on the blighted and vacant properties and that, it did not focus as much on what it means for the residents, when the department of the building inspection is involved, in their case, and so

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i mean, they look at us really wholistically. so my experience with the chemotherapy nurse was a really personal and emotional one. she got me through of how she made me feel during that time. >> sreenivasan: did your perceptions change when you finished this book? >> yes. i saw nurses do things i had no idea they did. i mean, first of all, i saw nurses go into places in kentucky, for example, we went to visit a gentleman named sidney who was living in a trailer at the end of a long road. we got to his door. i think that the nurse that was coming to visit him, he hadn't seen anyone for weeks. his home hadn't been cleaned in weeks. neither had he. he i stopped at that door just thinking, oh, my gosh, i don't even think i can walk in there and the nurse blew right by me, walked in and found a little area, moved some stuff away. put down a sterile area and took his blood pressure and his... took his temperature and gave him kind of the warmest hello that i had ever seen. i thought, you know, that's a quality i would like to get. so

that's why this article comes out saying we need to focus our resources and attention more on a wholistic we're eating. >> what is your opinion? they show evidence of why it's not a one size fits all approach, it does not work for everyone, but do you think this is confirming common sense that if you're going to try any diet, you need to change your behavior and you need to exercise as part of it. >> yeah, i think that it does confirm that, but i think a lot of americans don't really -- that hasn't really sunk in yet and all of us, it's sort of human nature to want that quick fix. >> of course. >> you hear so and so lost weight on this diet. tell me what it is, i need to write it down and you really do need to reinforce the fact it's about your behavior, it's about checking in frequently with your doctor or a counselor and one of the things came out of the article i thought was interesting, we don't have a lot of support for that. insurance companies don't really pay for a lot of nutritional counseling or frequent visits with your doctor to talk about weight loss in particular. >> and peo