there a work withi eotwork with. this is affecting all the way to the inspections as clients are canceling inspections, and i am hearing nothing but bad feedback from contractors that it is doubling their time and not able to get revision permits. this is caused tons of conversations on my end, and at the end of the day it is passed on to the homeowner, and that is not fair. >> good morning, commissioners. my name is patrick 0 bellino'de. you have heard that it is taking longer to process permits and productivity is slightly down and varies from department to department. you have heard from people on the other side of the counter, whether it is the homeowner that has to take a few hours of work to process the permits or professional there every single day, it is taking longer from the public side and productivity is down. by any rational business standard that would make it non- starter. i ask that you look at this very closely. i think to give it a little bit of context, when q-matic was in its inception, commercial