they got a phone number for her parents, rick and pat grindley across the state in woodenville, washington. >> he said, i'm calling about your daughter that was in the accident. >> pat grindley bolted awake. what had happened to kristen? how badly was she hurt? >> and i just remember screaming, is she alive? >> haned the phone to me and it was a chap lain with the police department, saying, your daughter has been left in spokane. i remember praying like i've never prayed before, kristen, hang on, we're coming. >> when the terrified parents finally arrived at sacred heart hospital they were ushered into intensive care. >> it's just shocking. i mean, you just -- i mean, kristen is a very beautiful girl. to see her -- her hair all cut and matted with blood, just seeing your own child go through what that