personnel, workflow, and property. this budget assumes no new positions, living within our means includes the reduction of vacant positions. second, we are increasing workload efficiency through improved technology that includes expanding e-filing, wireless technology, and video court conferencing. we have reduced our vehicle fleet by 43% and subleased are bayview office to reduced costs while keeping the property within the city family. together, these solutions, reduce spending and support the department's ability to meet its programmatic responsibilities for the next two years. the department has to contracts. the first supports genetic dna testing required for paternity establishment and the second to the subsurface of court documents to parents. both contracts comport with the requirements of due process law. providing graced customer service -- a great customer service is our number one priority. the department dedicates over 93% of its annual budget to direct services. 66% of our case workers are certified bilin

. >> if there is an opportunity to make a cash differentials, you can at least keep the workflow moving -- >> you have a bigger systemic problem. it was written for when people are caught on the weekend or two weeks. it was not designed for people being gone away for 24 months. it is an anachronism. what is happening now, and we documented this when the iowa brigade was called up, they had 750 people who were unemployed. they did not lose their jobs when they were in afghanistan. they lost their jobs before the left, because it was announced, day 160 from mobilization, and most of them lost their jobs because the employer realized if i lay you off during a recession, i am not subject to this because you have your orders in hand. if you say that we are cut to make it effective the moment you announce, nobody will ever hire a member of the national guard. you have a systemic problem. until you fix that problem, everything else is going to be abandoned. >> sir, i agree in large part with what mr. daywalt said. one of the things that has to be considered is that less than 1% of the populati

. >> if there is an opportunity to make a cash differentials, you can at least keep the workflow moving -- >> you have a bigger systemic problem. it was written for when people are caught on the weekend or two weeks. it was not designed for people being gone away for 24 months. it is an anachronism. what is happening now, and we documented this when the iowa brigade was called up, they had 750 people who were unemployed. they did not lose their jobs when they were in afghanistan. they lost their jobs before the left, because it was announced, day 160 from mobilization, and most of them lost their jobs because the employer realized if i lay you off during a recession, i am not subject to this because you have your orders in hand. if you say that we are cut to make it effective the moment you announce, nobody will ever hire a member of the national guard. you have a systemic problem. until you fix that problem, everything else is going to be abandoned. >> sir, i agree in large part with what mr. daywalt said. one of the things that has to be considered is that less than 1% of the populati