and director wylan can speak to it as well. as i understand it, that was one of the most engaged webinars to date. and i know that we've had a lot of good feedback from the folks that were there and there were questions from some stakeholders whether there's a recording of that webinar, which i need to follow up on. but, certainly -- certainly, more advanced notice and more of these webinars, i think, absolutely. there's so many complicated to the state and local rules and abc and people want to do business the right way. it can be a challenge for all of those layers to be put together so we're happy to do that. >> be >> may i just add a comment to that. and i encourage commissioner lee and all commissioners to send all of your contacts our newsletter sign-up and so there's a link in all of the staff signatures to sign up for our newsletter because it's the best way to get info. and also following up on facebook or instagram is a good option for that. and oftentimes with those webinars they are planned last minute because the r

and director wylan can speak to it as well.i understand it, that was one of the most engaged webinars to date. and i know that we've had a lot of good feedback from the folks that were there and there were questions from some stakeholders whether there's a recording of that webinar, which i need to follow up on. but, certainly -- certainly, more advanced notice and more of these webinars, i think, absolutely. there's so many complicated to the state and local rules and abc and people want to do business the right way. it can be a challenge for all of those layers to be put together so we're happy to do that. >> be >> may i just add a comment to that. and i encourage commissioner lee and all commissioners to send all of your contacts our newsletter sign-up and so there's a link in all of the staff signatures to sign up for our newsletter because it's the best way to get info. and also following up on facebook or instagram is a good option for that. and oftentimes with those webinars they are planned last minute because the rules

and director wylan can speak to it as well. as i understand it, that was one of the most engaged webinars to date. and i know that we've had a lot of good feedback from the folks that were there and there were questions from some stakeholders whether there's a recording of that webinar, which i need to follow up on. but, certainly -- certainly, more advanced notice and more of these webinars, i think, absolutely. there's so many complicated to the state and local rules and abc and people want to do business the right way. it can be a challenge for all of those layers to be put together so we're happy to do that. >> be >> may i just add a comment to that. and i encourage commissioner lee and all commissioners to send all of your contacts our newsletter sign-up and so there's a link in all of the staff signatures to sign up for our newsletter because it's the best way to get info. and also following up on facebook or instagram is a good option for that. and oftentimes with those webinars they are planned last minute because the r

and director wylan can speak to it as well.i understand it, that was one of the most engaged webinars to date. and i know that we've had a lot of good feedback from the folks that were there and there were questions from some stakeholders whether there's a recording of that webinar, which i need to follow up on. but, certainly -- certainly, more advanced notice and more of these webinars, i think, absolutely. there's so many complicated to the state and local rules and abc and people want to do business the right way. it can be a challenge for all of those layers to be put together so we're happy to do that. >> be >> may i just add a comment to that. and i encourage commissioner lee and all commissioners to send all of your contacts our newsletter sign-up and so there's a link in all of the staff signatures to sign up for our newsletter because it's the best way to get info. and also following up on facebook or instagram is a good option for that. and oftentimes with those webinars they are planned last minute because the rules

and next i'd ask director wylan to have staff recommendations and could you go through what the recommendations are. >> absolutely. so they are pretty technical. (please stand by) >> those are the staff recommendations. did you want to add anything for discussion. >> i want to add you know the complainants should have windows closed before they make a complaint. it is like with windows open we get complaints. the rating is based on the windows being closed. it should be on the application. whatever they need to let them know when you sign on, don't complain with the windows open. >> what is the jargon to use for their recommendation? do you have any suggestions. >> please repeat that one more time. >> very simple. you know how we get complaints when windows are open they are too loud. the inspector goes and the windows are wide open and they are complaining. >> the only way for you to condition that is to legitimately require the windows on certain faÇades of the development are inoperable and cannot open, and we have recommended that in the past. it sounded like the project sponsor was amenabl