all you do let xcel control your thermostat during a heat wave.s out when they were locked out of their smart thermostats. they got this warning that said they couldn't change it because of an energy emergency. that emergency is when you might want to use your air conditioning. it was hot. it hit the 90's. in a statement to the denver abc affiliate a spokesperson more xcel energy said our customers have a choice to participate in this voluntary program that helps manage energy demands while receiving cash for their environment. in other words you signed up for this dumb dumbs. perhaps you can exchange that credit on a payment for affordable a.c. unit. this news is coming as california announced a ban on the sell of gas-powered cars by 2035 followed almost immediately by a plea to unplug your electric vehicles over the labor day weekend so we don't actually overburden the power grid. so kind of doesn't seem like we are ready for that green energy revolution, pete. >> pete: as always, you are findings the students that illuminate what may be in the

emergency and they couldn't override what xcel was setting them out.ow, the company threatened to do it all over again.mmer we've had a hot summer thiswe'r summer. and we're going to see more opportunities for these programs.o be used. to be used. yeah, it's happening across it the pond. as well. >> we see there's a global scarcity of energy. wha sot whatever we do, one thing is for sure, we have to save electricity. but we have to save it in a smart way. so what we have to do is flatten the curve and avoid the peak demand, which is going off fauci there with flattening >>e curve. now, this is what happens, though, when you rely on other countries as your main sourceman of oil and gas a. now, russia, they just continue to toy with the eu, dangling this promise of opening nord stream one . and because these leaders werecs bullied by what a swedish teen their citizens may freeze this winter, then there's the fertilizer issue. last year, sri lanka tried to go all organic in terms of farming by banning synthetic fertilizers and pesticides. which just led t

it hasn't responded yet, but honestly, looking five years out, microsoft is not going away i wish xcelld, but microsoft has not. >> microsoft is not going away here's the other thing when times get tough, the digital imperative gets even greater. companies have to do more with less, and that's what technology is about also, strangely, microsoft can compete on price this is a company that is so diversified in what it is offering, it has also bought so many components on things that we might have paid for separately teams displaces zoom, they have their own crm, displaces salesforce so they are able to compete and compete on price, ecosystem, and wait this out. so this is a long-term play for us yeah, it hasn't responded yet, but we think it's still a long-term play this is one i own personally and i love this stock. >> okay, own personally, love the stock. i don't know if you remember, your bail, the gap, you remember years ago, their tag line was ♪ fall into the gap ♪, well, investors have the stock was 35 bucks a couple of minutes ago it's eight and change now. disaster >> yeah. it is

this is the message that went out to customers of xcel energy notifying them the temperature had been locked and "due to a rare emergency that may affect a local energy grid, your temperature slider has been changed because you enrolled in a community energy savings program." now, that program is voluntary. it does offer incentives for joining, and customers say this was the very first time they weren't able to change it. >> normally when we see a message like that, we're able to override it. in this case, we weren't, so our thermostat was locked at 78 or 79. >> reporter: now, the company says customers can opt out of the program anytime they'd like to, but there are some rare exceptions when emergencies trigger an event where the setting cannot be overridden like this instance. take a listen. >> so it helps everybody for people to participate in these programs. it is a bit uncomfortable for a short period of time, but it's very, very helpful. >> to me, an emergency means there is, you know, life, limb or, you know, some other danger out there, some, you know, massive wildfires. even