do you have all the resources that you need? have you collected all the material that you need if you are going to start doing a lifting exercise because someone is trapped? because you never start a rescue, you never start a lifting exercise, never start anything, unless you know you are going to be able to finish it, have enough of the resources to do it. and do you have the right equipment? you need specialized equipment? do you have access to that? maybe, maybe not. so size up, you want to establish your priorities, make your decisions. you want to come up with a plan and after you have a plan, you want to take action. remember, it's continuous fact gathering process. you want to evaluate your progress. there are 50 percent of the people can be rescued by who? this is where you come in for the next 30 percent to make it 80 percent of the people. the next 30 percent of the people can be rescued by you people. then there's another 15 percent, that's where the fire department comes in, or the sheriff's department, people who are

you need to step up to the plate. if you don't step up to the plate, i will make sure that the proper authority makes sure you step up to the plate. >> thank you. [applause] >> ok, next speaker, please. >> i'm an operator for san francisco. what you are dealing with the cab companies, what you're doing in the back terminal and the way you do your --, you are trying to turn us into machines, people without faces. this is dehumanizing, degrading and this will backfire on you. we are just human beings trying to do a job. the thing i want to speak to quickly is that the -- i had a meeting with the state director and nothing happened the night. since then. what you need to do is have a full investigation on these coaches. someone will get killed out there and the blood will be on your hands. i will be happy to go over this with you. >> could afternoon, sir. i am a representative of the -- cabdrivers. we don't want anything happening right now. there are the medallions increasing. at the town hall meeting, this is a communic

you need to clean a gutter out. how often? >> if you're near a pine tree, there's a lot of pines in san francisco, the needles can fill up, you -- probably twice, at least twice a year. it depends on where -- how many trees are near your house and what kind of leaves they have. >> so if the gutter fills up or even just enough to block that little down spout there, that's enough to have the water overflow into some location where you don't want it to be. either underneath in the front or under in the back or something. and cause real serious problems. >> we just had a situation off of a street in the jordan park area of san francisco where the down spout was blocked up and it just went over the lip back under the siding and it rotted out the whole quarter -- corner of the house just because a lack of maintenance, a lack of failure to clean out the gutter. >> i put this in here because the stairs and various kinds of tile work can be so beautiful and san francisco has so much lovely work. it's not impossible to maintain. all you

standard but they didn't come tell us you need to modernize your ways that's an award and simple numbers and then. the obvious was all done behind our backs. and i'm sure it will replace you with companies so we can be like to help countries. but. let's get started it. guys we're facing hard times and we need to get through this is the use of this community if you must give it what we know this is right business cairo hide three foreign companies know my elders they'll take our trash. disorders no longer want to contract with us doubling of us that they don't recognize our expertise on the earth and that is this is a serious challenge for if you get them out and eyes of us all of this aging means to understand that the foreign companies only recycle twenty percent of the lashon in familiar but we recycle eighty percent may have been at the earliest so that what they are. mined in. work is all we know then you know by these then. we have been here for one hundred years all. of the garbage has always been a work of the law. it's like gets taken from a salon and in an hour we'll be without

you need to sit down with your employer and look at anything you have. you might have a pension plan. you might have a 401(k) plan. you might have other types of post retirement benefits. this is the time to sit down and look and see what you have. look and see what the company will pay you. and also something you need to do is look at creating a post retirement budget. what this is, usually you don't spend as much money in retirement as do you when you're working. so for example work the or three years out, you want to start living on your post retirement budget so when you retire, it won't be such a big shock to you. >> and then folks think golden years. they don't want to work. they kind have want to make time for all the things that are fun or they've been longing to do but you say you need to work into the equation, will you be working? >> absolutely. a great point. we have to be realistic about what's going on right now. a lot of seniors have lost a lot of money due to the recession we came out of. many americans will have to work during their reti

you do not need water running all the time. you can shut it off without having to reset the temperature. just do not use a plumber's wrench or you will ruin the material. kitchen appliances, the lahood needs to have the screen and filter cleaned probably if you cook a lot once a month. take it out and put it in the dishwasher. that is what i recommend. take that out. all of these goods have a screen and filter that filters out the papers, and you stick it in the dishwasher. every couple of years, take up your support thanks. every fireplace? >> you want to make sure the damper is working in the shut position and you do not have the fire on so you're not losing energy for the outside and it is easy to open when you're going to use a fire. you want to lubricate that and make sure it works properly, you want to make sure the door is sealed so if it is a gas unit, there is no gas leaking into your room, and if you have a wood burning fireplace you should have every summer or once a year, you should have your chimney cleaned out beca

you don't need to slap your picture on everything. you just need to be careful about the message you're sending. >> if you go to his website and you just see his picture, you think this is the audience. >> exactly. >> my question is why do you want to go to general market? maybe you want to focus on the african-american market and build a niche out there. if you want to do something general market then maybe you do a second line with a different name, get your own image out of the way and develop that for general market. if you have a niche and a following, i'd really continue to pay attention to them. >> i agree with that advice, too. >> this is fantastic advice. really appreciate it. >> thank you. >> if any of you out there have a question or our experts, go oour website. >>> small business owners are no strangers to paperwork. if you need a template for a contract or have one you'd like to share, check out our website of the week. it's a site that gives users access to a variety of documents. you'll find everything from career devel

sarah simmons has what you need to know today. >> reporter: hello to you both. you know, it has been quite active, at least storm-wise around the area so that put crews behind just a little bit. they have a lot of fourth of july prep that they have to do. you can kind see at least from where we are quite a few flood lights back there so i'm sure they're hard at work trying to get everything situated down here on the national mall. it will be another hot one here for the july 4th celebration and a lot of things that folks need to know as thousands of people will be expected to be down here for this. public access to the mall itself is going to begin at about 10:00 a.m. that is when folk will be allowed into the secure entrances. u.s. park service is recommending that people do not drive if they are. coming down to the festivities. they are encouraging people to take metro. here is what you need to know about metro if you plan on coming down to the mall. it will be open from 7:00 a.m. to midnight. the smithsonian station is going to be closed but will reopen for e

ultimately, you need to own your own education. we want to give you the tools for yourself so you can fight for a quality education. that is what it is all about. when you become a student here, you become active, and you can fight for what you believe is right and what you believe you deserve as a quality education. these are really important takeaways. we want you to leave today with college knowledge, persistence, college options, and self advocacy. i really struggled through the first year, but i made it. i made it through my bachelor's degree, my master's degree, and i am in the final year of my doctorate program. if i did it, every single person in this room can. do not have a doubt at all. we want you to be convinced that today is the day you can absorb all the information from every person you interact with because we want you to leave feeling empowered and that college is for you. we are truly committed to making sure every single person feels welcome today and our overarching message to you is you are college material. you

it is better than if you need to go to an office. you do not need to go to your office. there are also similar programs for bicycles. we also worked on business areas. !Ñppwe started sharing bicycles, scooters, car sharing, people who live in the same village for the same street, different companies, we brought them together so they could share a vehicle. we also were in discussion with the local authorities about optimizing the public transport. if you know how many people work in an area and you know where they live, it is much easier to negotiate a direct line for public transport. what we also did we organized a bureau that was helping companies, and also smaller companies, by making mobility part of their common sense of how to organize their own organization. this whole program cost about $130 million. about one-quarter of it was paid by the employers, two-thirds is paid by the local authorities, and the employers have also cost for their own organization. what are the benefits? the benefits are, in the organization, cutting costs. you do not have the cost of the p

you tell me where i need to position myself. u are away from me, they can't tell exactly where it's pointing. >> phillip starts singing and playing guitar so people think nancy, his wife is filming him, not the little girls behind him. elizabeth cook picks the story up from here. >> that's as far as it will go. >> it's a look inside the twisted mind of phillip garrido. >> automatically focuses. >> his perverted fantasies captured on a shaky camcorder. ♪ [ music ] >> here he is at a park directing his wife, nancy, to point the camera so it looks like she's filming him playing the guitar. listen as nancy tells her husband she is getting the shot he wants. >> got me real good? >> yes. i can see you really good. >> patrol agents continued to make multiple visits to the garrido home which is now completely boarded up. nancy filmed one of their visits. in this clip, phillip guides the officer through each room. >> want to turn the light on? >> sure. >> you can hear nancy nervously breathing. the officer leaves through front door while

so here is what you need to know about metro if you plan on. coming down here. it is opening at 7:00 a.m. it is open 7:00 a.m. to mid night. the smithsonian station which is down here is expected to be closed most. day and will reopen for entry only after the fireworks in order to get the floods of people out of here. metro will run six and eight- car trains and for safety reasons, many of the escalators will actually intentionally be shut off. they will not be running. so keep that in mind. you will be doing a lot more walking coming out of the metro stop. what to bring or not to bring. no grills, no alcohol, no glass bottles down here and also, of course, no personal fireworks for your safety. however, if you want to bring coolers and backpacks, can you do that. those will be allowed in. they will be checked at the 10 entrance points that are going to be parked by the big white tents. so you can bring those in. they will be checking those to make sure there is no alcohol or anything else that should not be in there. again, it will be hot. make sure and bring p

you need a room - no? samurai, samurai! do you need a room for tonight? do you have any quiet rooms? yes, we have plenty of quiet rooms. is that true? yes, of course. listen last night i stayed at a place that was very noisy. babies were crying. and a young couple were fighting. a priest was chanting. all night. i could not sleep at all. so, tonight i want a quiet room! do you understand? yes, of course i understand. don't worry my name is,iha chi and if you have any problems let me know and i can help you. is that true? yes, of course. okay. then i will stay here tonight. really? thank you samurai. this way please. special guest for the night. samurai. this way please. upstairs. okay and this is your room. seems to be a quiet room. good. okay, you take this. it's a tip. a tip? thank you so much. thank you very much. okay. so, enjoy your stay. have a good sleep tonight. rooms available! rooms available! anybody. sir, sir, you need a room for to it in? no? madame, we have family rooms - no? business is slow tonight. three young men, perfect. excuse me. gent

the wooden exterior stairs, the older ones, you need to keep them painted and sealed. you can't let the water be seeping in. the south side where you hit the sun, that's what breaks down the caulking and the sealant paint. you need to pay particular attention and you may only be able to paint your house every five, six, seven years. the stare assembly, every two years. >> if you do that, it will be -- if we look at a house like this, it could be an even more significant problem where everything is hidden behind a thin coat of stucco. and there could be wood in there as well. >> you may find if you take the stucco off, you'll find the old wood stair and they just said we don't want the -- because this is a beautiful victorian that have been butchered by stuccoing it. i've taken it off one of my houses and you'll find juned 'neath the front stairs, the old hand rail and they just covered it and stuccoed-over-over it and say now it looks like a modernized building. >> yeah. >> now you hire people to take the stuff off and put the gingerbread back on. >> could you talk abou

say you need to play harder too. >> that's right, that's right. you're working harder, you have less time. when can you play? >> you know what? you to play hard. there is actually research to back it up there. is a researcher down at the university of north carolina, barbara frederickson who talks a lot about positive emotion. one of the thing known is positive emotion expands your ability to deal with adversity and stress. and it builds up over time almost like a cushion when you're having a a lot of stress. find the things you enjoy and make sure you make time for them. >> set some boundaries as it pertains to work and play. >> yes. so set boundaries. that means you're going to have some nonnegotiables. it might be dinnertime. only 28% of americans eat dinner together anymore. make that one of your nonnegotiables. and if you're a high performer you, have you a lot more negotiating power to do that. >> all right. i like it. thank you so much. i always feel like have i gone to church with you. allow inspiration here. >> good. that's my job. >> i k

you don't need to stab your fingertips anymore. this new embrace meter is easier to use and nearly painless. and the best news is that diabetes care club will send you one of these new meters. >> this new method hurts less and i don't have to stab my fingertips anymore. >> woman: not only can i see my number, i can hear it too. >> woman: your blood glucose reading is 89. >> they have my number. >> find out why nearly a quarter of a million patients have joined diabetes care club. >> woman: call diabetes care club. >> shipping is free, and so is the call. [♪...] >> i'm glad i did! free programs yet to go - and free - at the yerba buena gardens festival. here to tell us what's left - and there s plenty thru october - is the festival's communications director, marshall lamm. * * * * * * * * * clip 1 sot: 2:00 the free concerts at yerba buena gardens >>> welcome back to "bay area focus/black renaissance." well, summer is officially half over. but we still want to talk about the summer festival. how much of this festival is free? we have

says you need to pack.s coming up next. stay with us. seafood feast for $15. start with soup, then have salad and biscuits followed by 1 of 7 delicious entrees and finish with something sweet. all for just $15. ending soon, at red lobster. discover aveeno positively radiant tinted moisturizers with scientifically proven soy complex and natural minerals. give you sheer coverage instantly, then go on to even skin tone in four weeks. aveeno tinted moisturizers. vietnam, 1967. i got mine in iraq, 2003. u.s.a.a. auto insurance is often handed down from generation to generation, because it offers a superior level of protection and because u.s.a.a.'s commitment to serve the military, veterans, and their families is without equal. begin your legacy. get an auto insurance quote. u.s.a.a. we know what it means to serve. >>> all right. 22 minutes past the hour. a lot of you going to be traveling and information, of course, is key to choosing the best options. now you can find a lot of that information on your phone. d

when you enter a building, you might need forcible entry. do you smell gas? get out and turn it off, make sure it's safe. call out and listen because you are in there to do a search. you have to yell. hey, nert team, nert volunteers. is anybody here? if you say let's call out, everyone is going to be calling out, hey, nert team. nobody can listen. hey, let's call out and give it a couple seconds, see if we can hear somebody. not only call out, make sure that you can listen, too. we want you to start your search from the top so if you go into the building, start from the top and then work your way back. we want you to do a left or right handed search pattern, meaning when you enter a room or a building, we want you to find a wall and stay on that wall. we want to have somebody stay on that wall because that wall will show you the way out. mark each individual unit so the x that i was talking about, if you go into a multi-unit apartment building, you with want to do it on each unit. so i go into this apartment, you're going to do a slash, go into the apartment,

they let you go and thoser the different things you need. >> are you with a program, now? >> i was a long time -- >> you want a job search? >> career planning [inaudible]. you are interested in getting into the trades? and that is where they will double check your trading skills you got and put you on a crew and you can do construction work or any kind of construction. >> okay. >> good. are you receiving food stamps? >> no. >> not medical or nothing. >> no. >> we got to get you hooked up. >> this the department of human searchss this is the benefit's section much the beauty on coming here today is that we brought all of our requirements to this place, this station. the assessment. the orientation, we have the screening propose, the finger imaging this helps people who are unable to tolerate going to different appointments on several days. >> i want to talk to people from housing and shelter. there are several jobs i have been given it's a matter of following up. >> i'm going to get my eye glasses, try to. when i got here they said 60 people. not everybody will get a pair.

because of the exigent circumstances, you need to give the property owner and maximum of 48 hours to try to make repairs themselves. you must report record net document immediately. -- record that document immediately. in a situation where you want to make repairs and not under issue of emergency, that is a different process. with respect to the housing division, when we get a complaint that alleges a life hazard, hazardous condition, and/or heat, we will respond to that within a 24-hour period. but that can mean a lot of things. if it is an anonymous complaint, we have to try to contact the owner. we are trying to look at those types of things that are traditionally not in the common area. the boiler room, a time clock, all things that we need access to. we need to go through the provision the right of access to go through those things. if it is a complaint about an individual in their unit, they may not want an inspection for a few days. while we initiate that communication, we do not always get to perform the inspection within one or two business days, depending on the situation. i

let's say you need home and auto insurance. give us your information once, online... [ whirring and beeping ] [ ding! ] and we give you a discount on both. sort of like two in one. how did you guys think of that? it just came to us. what? bundling and saving made easy. now, that's progressive. call or click today. unlike fish oil, megared softgels are small and easy to swallow with no fishy smell or aftertaste. try megared today. >>> well, at 17 minutes past the hour now, americans starting to maybe get numb to rising prices, whether that's for gas, for food, or maybe just for that cup of coffee you had this morning. there are some things, though, that you can buy right now that are actually getting cheaper. i talked to our financial analyst, clyde anderson, about this. he told me about seven things that are actually getting less expensive. >> some of the things are in demand, some of the things aren't in demand right now. so one of the things we talked about, ikea is actually reducing some of their prices. >> stuff already pret

. >> countdown to the fourth, what you need to know about tamara's festivity. -- about tomorrow's custody. -- about tomorrows festivity. captioned by the national captioning institute --www.ncicap.org-- >> we are just getting word that a man was killed during tonight's storms. hate cyclist was near whites -- a cyclist was near white's ferry. we will bring you more details as it becomes more available. we have been tracking the storms as they move through our region. we have complete storm watch coverage. we also have house the national mall was evacuated. more on tonight's powerful wind gusts. >> storms moved through the eerie quickly during the 6:00 hour. the maximum was about 6:30 p.m. look at what is going on with our radar. all of the heavy activity is now moving across southern maryland and into the chesapeake bay. there's good news there as the cold front finally moves away from the region. that removes all the watches and warnings have been canceled. we're going to look for quite a conditions for tonight. but look at these wind gusts. these are the top four wind gusts in the area.

[ male announcer state farm agents are there when you need them. mom: yes? en thikning about it and... i'm not gonna go to college. mom: what are you saying? you've got to go to college. son: well, they offered me a job and i want to buy some new stuff, like a new phone, a car-- mom: son, college is much more important than a new car. son: no, mom, it isn't. mom: yes, son, it is. son: no. mom: yes. son: no, mom. anyway, it's my decision. mom: your decision. ok, well, then, decide what degree you're going to get, because you will go to college. announcer: their tomorrow depends on your words today. the hispanic scholarship fund has the information you need to help your kids go to college and have a better future. >>> closed captioning for "our world" is brought to you by -- >>> welcome back. we're still here with mark moreal, dr. amari perry and david webb. we're talking about the president and this birth certificate issue. for the last two years, three years, before he was president people were raising questions about the president's citizenship. since he's b

discuss that or not you are allowed out the rough go ahead my arm today man that's exactly right you need this for you to believe they were cut by glass and look at how one gets injured working and garbage lol so this will protect you from tears and this is a battle with a lot of the couples as a whole that is a question of those hands me and use the rain actually. get it out that you are. here that it was inside alice and that you're not taking the shots of her well maybe the my daughter was soak it in water this is a lot. less so it. it was nothing but something. oh. i know what is a. gift . a lot of stuff they want. my dad works in plastic recycling. all those heard most of my father doesn't want me to work enjoyed like this challenge over why does one need to suffer like him. a third of the average work is dangerous work. home alone i have enjoyed change i go from one job to another how much i wanted to learn i was looking for the job that suits me the best. i was a machinist a mechanic ok an auto repair man. i was a carpenters well when i worked earning close to what i was a salesman

to be russia which is the home and secondly you need to go more often to russia but we also need to open our minds and on top there is still much to do however your leaders the president and your prime minister saying that at the st petersburg forum. the investment climate is much better than today but look at the business flow between the big french groups are present for example vinci who are doing the motorway link between moscow and st petersburg have looked bored today we are developing cooperation or power generation well the size of the st petersburg summit we signed with e.t.f. mutual quitman i would say to provide electricity to the city of taunton when we feel its cards are a.t.'s for arab in siberia so there are multiple areas of cooperation and cooperation between france and russia and those works. are put off but i still want to ask you if someone like you doesn't come to russia every fifteen days just the business community in general outside of russia do they still have the old stereotypes of russia. if you speak with the presidents of big french groups present in rus

that is what you need in an entertainment commission. someone who can bring both parties together and talk and figure out to -- how to work things out. thank you. >> good afternoon. i am christine samson and i am resident of and work in district 6 and i am here to show my support for fil gill sperlein. he has the ability to work towards solutions that would be amenable to all parties involved in this would be an asset to the entertainment commission. thank you. >> hello. i am a resident of district 6. i worked at a bar, i am a performer, somewhat difficult performer. i have had a lot of experience working with anna conda, glendon hyde. two things. one of the speaker wros were talking about making the city someone that sylvester could come up in. but more importantly, there is another point, which is that a lot of talk has gone on about the residents. it seems like it is a coded term for homeowners and the majority are not homeowners. i am a resident of san francisco and i support glendon hyde. >> i am a resident of district 5. i do not kn

get the protection you need right now. felock.com to try lifelock risk free for a full 60 days. use promo code: norisk. plus get this document shredder, free! but only if you act right now. call now! lifelock service guarantee cannot be offered to residents of new york. gabe slate's tech report the x box and place station, " have become of ingram entertainment. they have not become of that portable until now. they have become an integral--part of our entertainment system. however, it is called the t 155 and self-contained video-game environment g i 55 it is like a magical briefcase. a video game consoles away from home. put in your x box, or play station 3, with an hdmi cable, and started gaining. the case is big enough for your gaming accessories. the 2.5 in. ldisplay makes it look incredible. really bright ld display and even headphones. it isn't just more for gaming. it is--it is more for gaming it is more of a portable entertainment system. even being able to watch blue ray and even wifi with access to the internet, wha

you need to work in indonesia and you need to work in brazil, you need to work in liber and you need to work on the ground where a nation can see that we actually reduce deforestation we can have a diffent type of development path that's low carbon, that generates wealth and jobs. and so that kind of the thesis... our challenge is how do we create a market force that will engage tt? >> rose: timothy garton ash, roger altman, and peter seligmann when we continue. every story needs a hero we can all root for. who beats the odds and comes out on top. but this isn't just a hollywood storyline. it's happening every day, all across america. every time a storefront opens. or the midnight oil is burned. or when someone chases a dream, not just a dollar. they are small business owners. so if you wanna root for a real hero, suort small business. shop small. captioning sponsored by rose communications from our studios in new york city, this is chare rose. >> rose: timothy garton ash, the noted oxford historian, joins us to auk about the global and the economic polical moment. greece is in crisi

and you do need to make sure that you have the right tax incentives to drive investment, whether it be early-stage investment or later stage investment, and there are things the government needs to do regarding education and talent and how do we make sure the schools are developing with the right science and engineering back grounds and particularly in the meantime we continue to be a mag nunt for high skilled immigrants that want to start companies here. i know it's sensitive and for some very emotional, but they are job makers and not job takers. so 25% of the successful businesses have been started by immigrants. we need to make sure that we get the brightest and best, not just in the schools, but when they graduate we get them to start companies here. >> it's a tough sell in the current environment. if you are in a country where the unemployment rate is so high, people say why are we allowing immigrants who are not american citizens at this point to stay in and have all the opportunities? why isn't the american workforce ready to do the sorts of things you're talking about? >> two

there are actual steps you need to take. finding someone who can help is the first and most important. for the next steps, go to knowhow2go.org. [music] ♪[applause] thank you. >> thank you for applauding. never know. [laughter]. so, these next few pieces are jewish art songs the jewish art song is not something that most people know about even if you are into classical music. raise your hand if you know shoemoner shoebert? these songs are actually in yiddish but they are art songs. they are beautiful. and they are not done. right. soy, i hope you enjoy the next few pieces. i will describe them. the first was written by [inaudible] a song that has almost nonsentence words but it's your time to be with god and your moment alone with whatever you need. i hope you appreciate this one. [music] ♪[applause] >> thank you. so the next piece, it's beautiful. this is yiddish a beautiful song that was given to me by george rosenside who is an amazing person. and this next piece was the same composer composed in paris and called the yiddi

pretty much anything you can imagine you would need if you were entertaining. standing here in the oversized master bedroom with beautiful crown molding and a sensational view of the city. behind me is her bath and to my left is his. in the husband's palatial bath, a whirlpool tub, steam shower and this incredible work of art, this marble floor. the homeowners were on vacation in france and they saw this floor in a hotel and found the artisans, flew them over and they spent 3 1/2 months copying it. thank you for joining me today on the tour of this penthouse in the heart of chicago's magnificent mile. >>> coming up, tips on how a little paint can refresh your space. >>> and later george rescues a resc rescuer. >>> welcome back to "open house." this weekn "designer living," we prove when it comes to design sometimes all you need is a little paint. watch as benjamin moore designer sonia matthews transforms an apartment from blandz to beautiful. >> hi. i'm sonia matthews, senior interior designer with benjamin moore. i'm here to talk to you about things i'm passio

you need a room - no? samurai, samurai! do you need a room for tonight? do you have any quiet rooms? yes, we have plenty of quiet rooms. is that true? yes, of course. listen last night i stayed at a place that was very noisy. babies were crying.

solving the equation, you need to be able to answer the test but you also need to be able to take chances, be able to think for yourself, you need to be able to think creatively and artistically, and it's a very simple, i know i have like ten points there, i also want to say that in the plans i give it is a place that you leave from. other people have different ideas and i find it interesting dialogue. host could you speak about teacher competency. >> guest: i think the teacher should be able to understand. i mean, the interesting thing is that number one, the competency of a teacher is they are confident will how many students were in the class? 107. the teacher probably no matter how smart they were they probably were not confident. if the number of students was ten or 12 than i can start to be able to talk about individual confidence. but we need to have a big investment in how we've run schools. also certainly the most important thing that a teacher has to do, a teacher has to have a deep concern and care for their students. if they don't, if they are not in that position they shouldn

i just -- i need you to save my son. i need you to have a chance to know this kid. >> it's hard to imagine, but for mom and dad, it was all a blur. max was born with a rare heart problem which leads to a lack of oxygen in the blood. without a pacemaker and eight major operations so far, maj max probably wouldn't be here. can you feel it, max? can you feel the pacemaker? >> if you touch it or if something hits it, that's when i feel it. >> it's like the movie "cars" when they show the pistons and the engines going around. you want them working at the same rate. you want them to work together. >> something like this should be cared for in a children's hospital? could any hospital -- >> oh, no. this is a fairly sophisticated, fairly subspecialized area of medicine. i'm a pediatric electro feesologist. there are probably slightly over 100 of us in the country. there aren't that many people that do what we do. >> it's that kind of skill that brought jennifer and buck to the children's hospital. there are just 56 of them in the