how did zakia link up with jaffrey? >> reporter: so we headed to california, where jaffrey grew up in an affluent home in palo alto. hello. i'm looking for mr. khan. are you mr. khan? i'm richard engel from nbc news. we've tried to call you a few times. could i talk to you for a minute? many of the family members we approached for this story didn't want to appear on camera for fear of a backlash. off camera, jaffrey's father, who came here from pakistan at a young age, told us what he says he told the fbi. he hasn't spoken to his son in nearly two years. we found this youtube video of jaffrey goofing around with his cousin. that cousin, ahmed, agreed to meet us. ahmed says jaffrey was into rap music, marijuana, and the internet until he started watching propaganda videos. >> he was getting angry. he said we're surrounded by a bunch of sinful people and we should move to a muslim country. he was getting more angry, more hateful toward americans. >> it was around that time, ahmed says, that jaffrey met and quickly married