contributing correspondent, zanna roberts rossi. >> before we get to our ladies, you merged your famous hair salon. >> i sure did. >> with the cutler salon to create something called licari cutler salon! >> and wait until you see the talent. it is so exciting. the energy level is over the top. and we have never -- i think it's never been better. and i only see the sky is the limit. >> good! >> same location, louis? >> same location, yeah. >> congratulations. all right, kids. how was it? you guys were out there on the plaza. a lot of hats and a lot of coats. and with zanna -- >> zanna. >> zanna. >> uh-huh. >> that's my upstate new york accent. that's what that is. it was so much fun. because, you know, we just picked these two ladies that were just so excited to be ambush makeovers. >> the first lady is jewel wilson, 66 years old from tempe, arizona. jewel is a retired teacher for the visually impaired. she is here on a girls' trip. it's her daughter megan's first time to new york. her usual style's pretty casual. she sticks to jeans and t-shirts. let's take a listen to her story. >> jew