i mean, nici was such a good person. >> the hardest question always the why. the coldest fact, the young woman gone too soon. >> that's all for this edition of dateline. i'm craig melvin. thank you for watching. hello, i'm craig melvin. and this is dateline. >> it was rough, it was a rough time for the whole community. >> it hit her town like a lightning bolt. the strange disappearance of carrie olson. >> it was scary. everyone loved carrie. >> it was so painful. >> you reach out to dateline? >> i did, yes. we started getting people following our page. >> where was she? what was behind this? far from home early. >> i saw the tattoo and i said, that's her tattoo, isn't it? >> and three caught on camera clues. someone's in her car. someone's at her back. but, most jaw-dropping of all, someone is up onstage with a song turned sinister. >> i couldn't believe what i was hearing and seeing. >> could karaoke be a key to this case? >> my heart was pounding and pounding. >> i was sweaty and nervous. we need to figure this out, fast. hello, and welcome to dateline. 29 y