perfect, that was the message today from apple ceo steve jobs as he addressed problems with the new iphone 4. now the tech company is trying to make things right for iphone users. ktvu consumer editor tom vacar is live in san francisco to explain. >> a little exasperated, a little bit critical, steve jobs tried to placate consumers and critics alike. >> we are not perfect, that is the first thing on my first line. we are just a band of people working our [ bleep ] off to try to surprise and please our customers >> reporter: he announced a customer satisfaction plan. first a new software update as well as a new case that seems to improve or eliminate the problem for all iphone users. those who paid for a case, will get reimbursed. finally, if all that's insufficient, jobs will buy the phones back. >> we waived any restocking fees, anything, full refund. >> apple should do that. they are big and they shouldn't nickel and dime anything. i think they are doing whatever they can to take care of their customers who have been really good to them. >> i don't think many people wanted to buy it are

iphones a second. and then, a few complaints spun into the company's worst image crisis in years, spread virally on the very devices apple created. >> i have my new apple iphone here. >> you see the bars right there? there's no bars. >> i'm going to pause right here. bars begin to go right back down. >> as you can see, it's got full signal. >> and the bars drop. >> the signal will drop to nothing. >> reporter: as jobs pointed out, it is possible to strangle the cell signal out of many phones, but according to consumer reports -- >> we've never seen it on a phone this strong. >> reporter: -- before the flap, they gave the iphone glowing marks, but refuses to recommend it until they fix that flaw. jobs acknowledged the power of that today, but at the same time, tried to put the complaints into perspective. >> we think there's a problem, but we think it's affecting a small percentage of users. we care about every user. and we're not going to stop until every one of those is happy because what the data says leads you to the conclusion that this has been blown so out of proportion that it's -- it's incredible. i know it's fun to have a story. but it's

. >>> apple gets ready to discuss problems with its new iphone. we'll tell you how they could have been prevented months ago. >>> and new choices for teenaged girls at one popular clothing store. why some parents are appalled. ,, with high-speed internet from at&t, you can connect to the internet at blazing fast speeds. wow, look at that! so you can go online and check out the news, or you can just catch up with old friends -- hey buddy. you can download videos and -- wow, that was fast... you can do it all from the comfort of home. so, as you can see, it's a -- whoah. you know what? i'm gonna just go grab a sandwich. [ male announcer ] introducing our fastest internet with speeds up to 24 megabits per second. call, visit or click today. now for only $24.95 or less per month for 12 months [ john ] i love these new cell phones. [ wife ] he just got a new phone and he can't stop using it. boom! profile pic. [ cell phone rings ] do you guys needs a moment? since john is always on his phone, we thought he'd like using wells fargo mobile banking. just p

christian bought one for his new iphone. he will be reimbursed for the $29 he spent. >> again, i haven't had a problem with the new iphone. i'm doing it because, you know, i got an e-mail you would be reimbursed. >> one person who says the way the situation played out is ceo steve jobs. he was trying to down-play the bad press. >> we think there is a problem, but we think it's affecting a small percentage of users. we think some of that problem is inherent in most every smart phone. >> jobs begin his presentation with a youtube video that partially blames the media for the bad publicity. ♪ ♪ >> person behind that video is east bay musician jonathan mann who created the song in a berkeley bedroom. he posted it thursday afternoon and he got a call from apple. >> as soon as i screamed with delight, i said absolutely. >> a satisfied iphone 4 customer says he was not paid by apple, he considers it a satire of the whole situation. >> if you don't want one, don't buy one. if you have one and you don't like it, you have 30 days to b

if you buy a new iphone four you'll get a case and bumper. they have been known to solve the antenna problem. if you bought a case and they run about $30, apple will refund you the money just go on to the website to check out the refund. we heard that the white iphone 4, we heard that will actually be available at the end of the month. did it work? we'll know in the days and weeks to come to see if customers return their phones. we were here earlier and asked if there were any for sale? they said not for at least two weeks. you'll hear from jobs and apple shoppers at 6:30. for now, that's the latest from los gatos. scott budman, send it back to you. >> thank you. >>> the b.a.r.t. board of directors conceded today the transit system cannot police itself and announced a citizen oversight committee. the 11-member body has the mission to improve the way b.a.r.t. deals with the community and enforces its own policies. it creates and auditor's position who would be called to the scene of any incident and make recommendations. >> the importance is t

steve jobs put on the spot over those new iphones dropping out. our correspondent is there tonight. >>> real life drama. why george clooney was mobbed outside an italian courtroom today before he stood the stand. >>> and then later tonight, the kind of er you haven't seen. the one thing about this operating room you won't find elsewhere. our "persons of the week." sometimes life can be, well, but when it's hard or hurts to go to the bathroom,,/ there's dulcolax stool softener. dulcolax stool softener doesn')t make you go... dulcolax stool softener. easier to go./ make yourself comfortable. heartburn that keeps coming back? then you're ready for new zegerid otc. zegerid otc is the first 24-hour treatment ever with two active ingredients: prescription-strength medicine plus a protective ingredient that shields the medicine from stomach acid so it's effectively absorbed. just one zegerid otc capsule a day can relieve your heartburn all day and all night. if you have frequent heartburn, try dual-ingredient zegerid otc. heartburn solved. [ susan ] i ha

he says the answer is free bumper cases for anyone who owns one of the new iphone 4's. you start applying for them on monday but there was more than that. people provided entertainment and it was at the media for hyping antea gate. ♪ ♪ >> we're not perfect. we know that. you are know tha phones aren't perfect either. >> and with that jobs showed videos of other phes including the blackberry and samsung showing they fl problems with antennas, too, dependin on where you puyour hand. he says apple was picked out because e spot is easily spotted because a gap in the casing. the staiess steel case sitting antenna on the pne. he says .355% of phone owners have complained. he says it's minimum reconcile and he has solution. >> let's give everybody a ca. we have a bumper case here. we want to give everybody a free case. every iphone user is going to get a free case. one for ever iphone 4. if you boug one, we'll give you a full refund per bumper. >> the goal is to make everybody happy. free bumper case for everyone. they can't make enough bumpers but go on line on monday and pic

. >>> apple plans a rare news conference as the company's imagine takes a bruising over the new iphone 4. >>> very warm to hot inland today. the fog is returned to ocean beach, it's returned to mere beach. look at the inland heat. these temperatures are going to start to move back toward the coast tomorrow. it's going to be another hot one, triple digits possible, i'll see you back here. >>> the federal government is pushing doctors and other health care providers to put your medical records on electronic data bases. in tonight's special report, health and science editor john fowler investigating a loophole in the law that allows for others to get your medical records. >> reporter: david chang switching from those familiar but cumbersome paper records. he's going digital. as the federal government will require all physicians to do. >> not only was it free which was fantastic but it saved me time. >> reporter: it's service is free to $30,000 and it's growing. >> i'm just going to send me an e-mail. >> reporter: free because it legally sells the medical information. >> see if new diagnos

he says the answer is free bumper cases for anyone who owns one of the new iphone 4's. you start applying for them on monday but there was more than that. people provided entertainment and it was at the media for hyping antenna gate. ♪ ♪ >> we're not perfect. we know that. you are know that. phones aren't perfect either. >> and with that jobs showed videos of other phones including the blackberry and samsung showing they fl problems with antennas, too, depending on where you put your hand. he says apple was picked out because the spot is easily spotted because a gap in the casing. the stainless steel case sitting antenna on the phone. he says .355% of phone owners have complained. he says it's minimum reconcile and he has solution. >> let's give everybody a case. we have a bumper case here. we want to give everybody a free case. every iphone user is going to get a free case. one for every iphone 4. if you bought one, we'll give you a full refund per bumper. >> the goal is to make everybody happy. free bumper case for everyone. they can't make enough bumpers but go on li

they're expected to talk about the problem with the new iphone 4. there's word apple engineers new about the potential problems months ago. ktvu's jade hernandez has more on this story right now. >> reporter: we are live if front of the town hall where apple ceo is expected to hold a press conference in a few hours. the experts are speck lasting customers are waft waiting and the assumption is apple will discuss a physical examination a fix to the iphone 4 issue. >> the only way this damages apple is if they continue to misact, the l them in front of a senate which it tee and congress. the antenna problem isn't that greatment the issue that's driving this is the mishandling of problem, tempts to cover it up and mislead. that's what is driving a certain amount of frenzy, with apple at the wrong side of the frenzy. >> report report this >> reporter: this has been a long week for april. -- say he warned apple's ceo about this problem before the release and consumer reports refuse to recommend the phone to consumers. apple has come under fire from custom

thank you >>> goldman settles, bp caps, and what's apple going to do about the new iphone? your early morning business headlines are straight ahead. >>> plus, will other worldly special effects and one of hollywood's hottest stars make for a winner this weekend at the box office? >>> a record low at the british open, and you're not going to believe what got a rider kicked out of the tour de france. you're watching "early today." >>> good morning. >>> good morning. welcome back to "early today." i'm lynn berry, and here are some of your top headlines this morning. >>> a minor earthquake shook residents in around the nation's capital. the magnitude 3.6 quake could be felt in four states. so far no injuries or damage have been reported. a spokesperson for the u.s. geological survey says it's the d.c. area's largest quake on record. an ex-bush justice department official who approved brutal interrogation methods by the cia says he never signed off on some of the tactics detainees claimed were used on them. the revelation came in congressional testimony made public yesterday. in

iphone for its recommendation. now reporting from cupertino i will tran kron4 news. roblems of iphone for will have the effect of a couple stock. we caught up with tech analysts who explain what's going on with apple stock. a little slow but one of 4 percent this week which is significant for apple. we've had some strong face the market this week is the kind of going the other way. nobody understands what they're going to do it but that might cost the company. there's a wealth real threat for apple financially dublin $40 billion in bank they're very strong company, but there's speculation that the root of the case with iphone are they recall the iphone, or are they going to sell these cases. there's a lot of uncertainty in the market reacts to the stock of pressure. we have additional resources on the iphone for problems on our website to click on the tech report link under news at the www.kron4.com. the quake hit around 2:00 in the morning our time about 5:00 in the east coast at 3.6. though set in the maryland area but no reports of damage or injuries. his news arou

i don't see what the big deal is >> a woman shot her new iphone and consumers might think twice a new product rolls out. >> it may linger in consumer minds a little bit, but really, they are barraged by their users >> you are eligible to get the bumper case through september and anybody unhappy with the iphone will get a full refund. >> meantime, investigators are closer to figuring out how gizmoto got a prototype without apple's knowledge. a court has approved a deal to hand over documents in exchange, prosecutors will return a computer and other items that was searched of his home. gizmoto it received an iphone 4 source after an apple employee left it at a redwood city bar before the phone guide to the public. >> police are investigating a shooting. a 29-year-old man was found slumped at the wheel at a car parked near a grocery store. witnesses said shots were fired from a dark gray car. mosley was graduate of berkeley high. he was days away from his 30th 30th berkeley. >> in san francisco police chief george gascon says the community police strategy has led to a drop in crime. wher

not perfect. >> 3 million people taught the new iphone y magazine reports there is a prosecutors will return all of the computer equipment and phones and he'll turn over documents and materials in the search warrant. >> there is hidden health dangers found in fields and what turf makers are doing. >> politics. is meg whitman out of touch? is jerry brown responsible for the pension crisis? a fact check on the governor's race. >> is now the right time for you to start a business? there is a surprising answer to that question coming up on 7 on y presenting the cadillac "summer's best" sales event. a fantastic opportunity to get a great offer on an all new cadillac srx luxury collection crossover... ..with a bose premium sound system. and an ultra-view sunroof designed to let more summer time in. summer brings out the @ñ so now's the perfect time to get behind the wheel of a new cadillac. hurry in for great lease or purchase offers on an all new srx during cadillac's summer's best sales event going on now at your cadillac dealer. >> closed captioning brought to you by mancini sleepw >> th

. >>> complaints continue about antenna reception problems with apple's new iphone. apple executives will hold a news conference tomorrow morning at 10. there is no word on what the main topic will be but most industry analysts expect the company to discuss ongoing problems with the iphone 4. consumer reports has refused to recommend the iphone because of issues with the antenna. >>> electric cars getting high powered support today. >>> hundreds of angry nurses will be soon heading to the home of candidate for governor megwhitman. >>> fire forced a couple out of a home. find out what saved their lives and how it can act as a reminder for everyone. >>> plans are now underway for a million dollar project to prevent future y bar failures on the bay area bridge. that shaking was a major factor in the i bar problems that shut the bridge down twice last year. the same firm will design a device that can be quickly installed should another i bar fail. >>> members of a union indian that support democrat jerry brown are headed to a rally planned to take place at the home of his

will tell you what apple officials are expected to say today after several complaints about the new iphones continues. ♪ [ music ]

after the bell, apple blew past expectations, thanks largely to its hot-selling ipad tablets and new iphones. earnings news was not good yesterday. ibm fell a day after reporting quarterly revenues that missed estimates and was the dow's top drag. texas instruments also fell after missing revenue expectations. >>> also johnson & johnson's earnings came in below expectations. the company blames several recent recalls of popular nonprescription medicines and announced those recalls are the subject of a federal criminal investigation. >>> after the bell, yahoo! dropped sharply after weak advertising led the internet company to miss net revenue expectations. >>> as expected, bp announced it's selling various assets to the apache corporation for $7 billion to help pay for oil clean-up spill costs. nokia siemens won an eight-year u.s. contract worth more than $7 billion, what some say could be the largest cell phone order ever. >>> and, finally, a new poll shows in terms of customer satisfaction, thanks to constant changes and privacy concerns, facebook is despised by consumers as much as airlines

. >> reporter: but he was still defiant insisting the new iphone is different than other phones. all have occasional reception issues but he told reporters that apple will give unsatisfied iphone 4 users a full refund and any new buyers get a new case which seems to have corrected the problem. if you bought a bumper you can get a refund. >> this thing switches screens faster than my computer does. >> jobs' says 3 million iphone 4's have been sold with no complaints. he haeps that his company can, at last, move on after this fix. refunds if you're unhappy with your phone and apple stores like this one say they are out for at least the next two weeks powerpoint wall street seemed to buy into what steve jobs was saying on an otherwise lousy friday. apple stock held its own for most of the day. back to you. >>> at times he seemed almost defensive. i understand one of the lie lights today was him demonstrating antenna problems with other smartphones? prosecutor hills point has been if you know there are cell phones and you know three occasionally tropes. at one point he showed a video

. >>> apple promises no more hang ups for the iphone 4 customers. >>> and promising new checks and balances for a bay area department. >> it is friday 16th. hello again everyone. i'm heather holmes and welcome to bay area news at 7:00. we're following breaking news where a man has been found shot to death. berkeley police said they were called to shots fired near russell street. they found a man in his 30s slumped over the wheel of his car. the paramedicics announced him dead at the screen, and his identity has not been released and no word on any suspects. this is the third homicide in berkeley this year. >>> well a big victory tonight for state workers. a judge has ruled against governor schwarzenegger in his effort to reduce the pay of 200,000 employees so minimum wage until a new budget is in place. the judge denied his request that would have mandated a minimum wage effective immediately. it means all state workers will receive all full wages until august, but left the door opened by ordering a full hearing to allow the case to proceed. kristen is live with reaction and a look at what'

. >> reporter: new at 11:00, the blogger who got his hand on that new iphone says he'll cooperate with investigators. and as a result, the judge said give the stuff back. he posted photos of the iphone on gizmodo. it prohiktss prohibits it. >>> police say the suspect ed s people, their long shots on view with the hopes of generating victims and sending a strong message. >> if you choose to abuse our children by exploit iing you, w will come after you and put you in prison. >> registered sex oe bender. the san jose mercury news say they were getting ready to adopt a child. the suspects were booked on charges of downloading child bo born. >>> a live look almost a mile under the water. the cap is still in place but bp is worried the latest effort to control that spill may cause problems later on when they try to seal the lease. injury injuries there's always a gap. there's no evidence of a problem but some industry insiders say there could be a lot more, will cece a perpetual aage itself. >> it all good as planned, crews could start using. >>> heavily armed, mad as hell and facing a third

i actually signed up to get a new iphone. i have the older model. when i found out about this press conference, i decided to wait it out. is that what consumers should do? or should they buy it and get the new bumper? >> there's many on the fence. the bumper fixes the problem. and you get a 30-day money-back guarantee for the iphone. if you reup for the two-year contract, you're going to keep that contract, even if you return the phone. the other option, think about the android smartphones. this one from verizon, the droid x, just out. there's new ones from sprint, and t-mobile. there's a lot of competition coming up for the iphone. and this may push consumers over the edge. >> a humbling moment, indeed, for apple and steve jobs. thanks, becky. see you live tomorrow. >> you got it. >>> now, something more rare than a steve jobs apology. check out these pictures. these are our "pictures of the morning." amazing, never-before-seen deep-sea creatures. the bizarre species leave 4,500 feet below the surface around australia's great barrier reef. they are

so apple responds to charges on the new iphone 4, which sold three million units, jobs said all smart phones have this problem and says the majority of apple customers never complained if you try you can keep the calls from dropping. >> jobs cited data showing iphone 4s do drop more calls but less than one call her 100 blaming the fact old yerl models have insulating bumper case autos a lot of people have told us bumper solves the sig cal strength problem. consumer reports we've heard it from a lot of people. why don't you just give everybody a case? >> if only jobs influence reached apple stores today nchl aloe alto customers paid $29 cash for a case, send proof of purchase later. >> because it's not official yet. >> but it's official. steve jobs said it. >> i told the same thing to the apple guys. and, i need this weekend. >> there is a negative turned positive. >> part of what is going on in 22 days is not just data gathering but or chess straighting a response. >> a response to a crisis jobs says came naturally. >> i see some of the people jumping on us now. it's like i'm not sure

. >>> when it comes to the new iphone, critics say apple likes to be in control, whether it's a wire les phone tapped with sport, news, games or google, apple approves each and every application or app before it becomes available to iphone users. but now that's changing. tom vacar joins us with the details. tom? >> reporter: yeah, the u.s. copyright office took some of apple's control away in favor of a more open market, something iphone users we met liked. >> i think that's a good idea. if you are smart enough to make an app -- i me, it's not easy. if you are smart enough to make an app, you should be able to have it on your phone the if other people want it, you should have it. >> i don't like that it's so closed and guarded. i like it more open. >> reporter: until now, adding an app not approved and delivered bass a -- was a violation of civil and criminal copyrighted law. so-called jailbreaking. >> jailbreaking has been around for a long time. >> reporter: we got comments from this man. >> this makes it where you can install software on the iphone. >> reporter: others say an open

the iphone 4 has competition now. the new droid x smart phone went on sale today.otorola teamed up with verizon and google for the phone. it has an 8 megapixel camera. it can act as a mobile hotspot and has a larger screen than the iphone. but cnet says that larger screen could also be a possible downside. >> some people might find that it's a little too big because it's almost verging on a tablet when you actually hold it in your hand. i find that, you know, it's not very pocketable but it fits fine in a bag. the other thing about it, it's running the android operating system and that's -- it's a good operating system but some people might find the interface a little confusing so that is one thing that you may want to actually go to the store and try it out before you buy it. >> that phone is going to cost about $200. it's available on verizon's network. >>> parents are questioning the latest clothing line at the store forever 21, popular among teenagers. it's now selling maternity clothes. it's called love 21 maternity. at first they will only be available in cal

new iphone, the iphone 4.jobs faces the public today to respond to complaints about tech problems and questions that apple shipped the phone knowing glitch was a problem. >>> also this morning, we're going to go to central park for our summer concert series. we have the megamusical "american idiot" taking the stage this morning. >>> we're going to begin with more on mel gibson. for days, the battle between him and his ex-girlfriend, oksana grigorieva have been out in the open thanks fot to the release the shocking tapes where you here gibson shouting with rage. clarissa ward has the latest. >> reporter: lawyers for mel gibson and ex-girlfriend oksana grigorieva, faced off in family court. but leaving the courtroom, they offered no clues about the custody hearing for the couple's 8-month-old daughter. a source told tmz website that for now the judge is keeping the status quo, meaning gibson still has visitation rights. the court session came as a fifth audiotape was released by radaronline. a man, who radar say

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>> apple was very proud of its new iphone when it announced it few weeks ago. stainless steel taping, if you hold the phone the wrong way the antenna is interfered with. today they are going to announce a solution to this problem. take a look at the phone we are talking about. problem comes when you put your hand where there is a gap in that stainless steel casing. when you bridge that gap you interfere with the antenna and you reduce the signal strength dramatically. because of that, it couldn't recommend the iphone 4 says consumer reports. steve wozniak talked to us from europe yesterday. >> i think the antenna issue, the antenna is not designed in the most strongest and robust way. >> got a report yesterday that engineers were talking about this problem a long time ago, but it was allowed to go forward. one possible solution that may be announced today, give out or give discounts on a bumper case. it takes away the sleekness of the iphone 4 but it does resolve the problem. >>> time is 4:36. bidding wars to own the golden state warriors and huge windful for t

. >>> it was a defiant steve jobs who defended apple's new iphone today saying the problems with the4-g are exaggerated and not much different than issues with other smart phones. there will be no recall of the iphone 4 steve jobs had clearly had it with all the bad publicity about the iphone 4. >> this is blown out of proportion. >> reporter: the problem steel bands on the outside of the phone which act as the antenna. when it is gripped a certain way the signal fades. because of that problem, consumer reports said it could not recommend the iphone 4. steve jobs said other smart phones have the same issue. >> this is life in the smart phone world. phones aren't perfect. >> reporter: jobs says the fix is to use rubber bumpers that fit on the outside of the phones preventing users from touching those antenna strip. users who are still dissatisfied with their phones can return them for full refunds. jobs was most irritated, it seemed by a bloomberg news report that he ignored warnings from apple's engineers about the potential problems before the iphone 4 was released. >> that's a tota

he defends the new iphone but he admits it's not perfect. and he has a fix. uliette goodrich in for dana king. >> i'm allen martin. the news starts now. >>> your realtime captioner is linda marie macdonald. caption colorado, l.l.c. comments@captioncolorado.com >>> well, there has been no

. >>> well, even with its recent hiccup over the new iphone, there seems to be no slowing down apple. the company reported its highest quarterly review ever, even beating the latest holiday season. apple sold almost as many ipads from april to june, as mac computers. sales of the iphone also surged, thanks to the newest model. apple says it is selling both products as fast as it can make them. >>> ahead on this wednesday, a major setback for a blockbuster cancer drug. >>> and the first lady spends some time over at the ballpark. a a webe right back. >>> frightening moments for a fisherman off the coast of oregon. he radioed a may day call when his boat started sinking in the pacific ocean yesterday morning. but a coast guard helicopter arrived just in time to hoist him to safety, just before the boat sank. he was not seriously injured. >>> and now, for a look at morning road conditions. wet an i-90, from rapid city to sioux falls. flooding on i-70 from kansas city to st. louis and indianapolis. also, on i-95, from boston to d.c. heavy rain on i-10, along the gulf coast. >> if you are

i i didn't have a problem with the new iphone. i am just doing it because i got the e-mail saying it would be reimbursed. >> one person who has a problem with the way it played out is apple's ceo, steve jobs. he took to the stage in up coulder tino trying to downplay the bad press. >> we think there is a problem , but we think it is affecting a small percentage of users. and we think some of the problem is inherent in most every smartphone. >> jobs began his presentation with a you tube video that partially blames the media for the publicity. >> ♪ the media loves a failure ♪ and a string of successors >> behind the video is jonathon mann who created the song in his berkeley bed m roo. he posted it thursday afternoon and got a call from apple asking to use it. >> when i screamed with delight i said, absolutely. >> a satisfied iphone 4 customer who said he was not paid by apple, mann considers his video a satire of the situation. >> what it boils down to is if you don't want one, don't buy one. if you have one and you don't like it,

. >>> the blogger who got his hands on the new iphone says he'll cooperate with investigators. as a result the judge ordered investigators to give jason chen his stuff back. investigators raided chen's house and took his computer equipment in april. he posted photos of the iphone 4 photo type. the website objected to the raid because state law prohibits putting unpublished notes online. >> we're waiting to hear from apple and yahoo today. >> good morning. unfortunately the news from silicon valley yesterday sort of pushed us lower. futures right now are still having a tough time really kind of moving over to the positive side. we had a modestly positive side on wall street monday but that was before some of these earnings reports came out. we got disappointing earnings last night from ibm which saw a drop in i.t. services contracts and texas instruments lost business from a key customer nokia. asian markets are mixed overnight. europe is lower as well. we'll get data on housing starts this morning as well as earnings from johnson & johnson and goldman sachs in about 15 minutes

it will be to announce either a fix or some sort of recall of its new iphone 4 which, as you may knows calls if you hold it a certain way. it has been an unwelcome p.r. nightmare for the iconic design and electronics company. >>> construction workers digging at the old site of the world trade center at ground zero here in manhattan yesterday unearthed a boat encased in mud believed to date back to the 1700s. archaeologists rushed to study it before it deteriorates once exposed to the air and is taken out of the mud. the hull measures about 30 feet and it was found about 30 feet down. they say there used to be a dock there back in the day. >>> up next, an accident-prone bunch of guys who have been making a difference for a good, long time. is because i have to go to the bathroom. and when we're sitting in traffic, i worry i'll have an accident. be right back. so today i'm finally going to talk to my doctor about overactive bladder. [ female announcer ] if you're suffering, today is the day to talk to your doctor and ask about prescription toviaz. one toviaz pill a day significantly red

what is apple going to do about the major problem with the new iphone's antenna? e company has scheduled a news conference later today to address some mounting complaints. nbc's george lewis is outside apple headquarters in cupertino, california. >> reporter: apple will not announce a full blown recall of the iphone. will apple opt for a simpler, cheaper fix? mark contreras makes his living as a tennis pro. when he's not giving lessons, he's taking calls from potential clients. >> every call for me is very important. >> reporter: that's why contreras got worried when his new iphone started dropping calls. contreras is one of the 1.7 million people who bought the iphone 4 when it came out last month, and he's not alone in complaining about its reliability. consumer reports tested the iphone and said it could not recommend it after finding a design flaw in the stainless steel antenna that surrounds the device. if you touch the bougttom left side of the phone while you're on a call, the signal fades and you can lose your connection. >> only the engineers who built thi

. >>> apple finally has something to say about problems with the new iphone 4.it a case of too little too late? >>> and our chief meteorologist >>> and our chief meteorologist bill martin [ female announcer swiffer sweepervac's electrostatic dry cloths attract so much fine dirt on hard floors you may never go back to your old vacuum. [ funny voice hey, vacuum, wanna attract more fine dirt? then try the static balloon! [ squeaking now who's attractive? [ female announcer sorry, vacuum. swiffer sweepervac has both a powerful vacuum and electrostatic dry cloths, to trap and lock fine dirt, dust, and hair better than a leading upright vacuum, or your money back. ♪ she blinded me with science >>> officials at apple are doing something they rarely do. they have invited reporters to the cupertino campus tomorrow. numerous reports of reception problems have some saying that apple's rosy imagine is blemished. lloyd lacuesta is live now with this report. >> reporter: i'm at the apple store in palo alto just a short walk from the home of apple ceo steve jobs. even tonight,

sold out iphone 4. at the newk stock exchange i'm jiang king. >> come september, california school kids will spend less time in the classroom not by choice but as a result of budget cuts. furloughs will be cutting five days of instruction. in san francisco they will spend four fewer days in the classroom. they have been investigating how a shorter year will impact learning. it surveyed 30 of the states' largest districts. >> i think one of the things we saw in our survey that just a little over half of the 30 largest districts in the state are reducing their school year. next year, it will be many more. so what these four days are going to do to those teachers is make it even more improbable task to help the kids who need the most help. >> california watch found the consensus among many school districts is the state is going in the wrong direction. some countries have 200 more stlux days per year, california has had 180. >> just ahead at 6:00, local produce you want to make sure you don't have in your fridge this

. >>> problems with the new iphone 4 didn't stop the apple earnings this week. that's a billion dollars more than analysts estimated. apple also recorded $3.5 million up from a quarter ago. heavy sales of mac computers led in the games. the >>> investors shook off some early numbers and an early sell off turned to gains. the dow ended the day up 75 points. the nasdaq picked up four. >>> a sixth california child dies from a preventable disease as safe officials call for a new measure to stop an epidemic. >>> unusual carry on items found at the airport in mexico city. why a passenger was carrying 18 monkeys in his shirt. >>> woman: did you bring the camera phone? man: i did. do you wanna go first? i've been waiting for this all day. ok, this is from... aunt stacey. introducing chase quickdeposit. just photograph the front and back of your check using the chase mobile app on your iphone, and hit send. it went through. this is so cool. this is so cool. you wanna try it? yea. ok. all right. who's next? make a deposit from anywhere, anytime-- with your iphone. to mist

. >>> problems with the new iphone 4 didn't stop the apple earnings this week.t's a billion dollars more than analysts estimated. apple also recorded $3.5 million up from a quarter ago. heavy sales of mac computers led in the games. the >>> investors shook off some early numbers and an early sell off turned to gains. the dow ended the day up 75 points. the nasdaq picked up four. >>> a sixth california child dies from a preventable disease as safe officials call for a new measure to stop an epidemic. >>> unusual carry on items found at the airport in what this droid does will change how you do movies. with blockbuster on demand, this does hit films on a 4.3-inch screen so big, the way you see them will never be the same. introducing the new droid x. pre-loaded with blockbuster. the next generation of does. when we can all breathe easier. we're fighting to make every section a smoke-free section. for a day when even vehicles quit smoking. we're fighting for clear skies over every city and healthy lungs throughout the country. the american lung association isn't ju

from now apple is holding' rare news conference at its headquarters in cupertino to discuss the new iphone we have been telling you for the last several weeks sales have been through the roof. but there have been dropped calls and other reception problems. consumers have been complaining and you know when consumers complain, we have to get the big guy in here. >> the guy is here, cnet editor at large brian cooley joins us with an insider's look. >> good morning. >> hi. >> you feel like you were here a couple of days ago? i was? [ laughter ] >> "wall street journal" reporting -- seems to have some inside information that steve jobs liked this, went ahead with it any way knew about the problem. >> this is the idea of the antenna being around the outside edge of the phone. no one did that before. the antenna is usually buried. on the iphone your hand touches the antenna and there are two of them. electricity flows across your skin and you're kind of bridging the short-circuiting antennas and that's causing the issue. they are not going to change that. the phones are built. they are out there

the new iphone 4 was available for less than a week during the second quarter.sts say apple's forecast is a reasonable prediction. >> basically said even since then they've showed no slowdown in demand. in fact, they are selling every phone they can make and they are still backlogged a week in the stores and two to three weeks in the at&t stores. >> apple's forecast 3rd quarter revenues 2.3 billion more than the 2nd quarter. now, apple's report definitely helped tech stocks in asia and europe. but the dow is only up slight despite reports from coca-cola and wells fargo. reporting live in the newsroom, pam cook. back to you. >> thank you, pam. >>> 7:16. well, 30 people were hurt last night, one of them critically, when a united airlines jet on its way to los angeles hit severe turbulence over kansas. the flight took off from washington, d.c. it was diverted to denver so the injured could be taken to the hospital. passengers say, with no warning, that plane suddenly dropped, sending people and drinks flying. >> two hours into the flight, a little bit of turbulence

they are expected to address the trouble with the new iphone 4.nts have been piling up about reception problems. jade hernandez -- [ inaudible ] >> -- with that story. good morning, jade. >> reporter: good morning. this has been a long week for apple. a bloomberg report has a senior engineer reportedly claiming he told apple ceo steve jobs about this antenna issue before the iphone 4 release and consumer reports is not recommending the iphone 4 to its consumers. and so this is where we are today. apple has called a press conference, unusual to say the least. we are live at apple headquarters, and in hours they are going to hold that conference at 10:00. they have come under fire from customers, experts and even been sued since the iphone 4 was released. it has had antenna issues. for those of you unfamiliar with the phone the antenna wraps all the way around it and if the left hand corner is covered signal strength drops dramatically. experts are telling us the bumper wrap around the entire phone and eliminates most of the problem. so today will a

. >> despite the reception problem was the new iphone 4 this, has been a fantastic quarter for apple. profits up 78%, and apple stock rose more than $7 a share in trading following today's announcement. and apple is selling more than ever before. apple share holders are all smiles tonight. and investors couldn't be happier with the stock. >> this is 300 megs on it. >> apple ceo calls this a phenomenal quarter saying it's exceeded our kpekt taigss all around. the cupertino company reported revenue of $15.7 billion. up 61% from a year ago. iphone sales drove the growth with 8.4 million units sold, up 61% over last year. apple's computer sales set a quarterly record. there is nearly 3.5 million macs sold, up 33%. the numbers shattered wall street's high expectations. there is a is pretty impressive have you to figure apple is doing right things now the i pad sold 3.3 million units and launched in april. >> apple management says they're blown away by the demands and apple predhikts quarter will be the best ever, generating $18 kbrinl in revenue. >> there is back to school season coming up

. >> apple is so proud of this new iphone 4, steel casing that surrounds that phone.out that there is a problem there. the solution will be announced today. problem comes when you put your hand where there is gap in the casing which acts as the antenna. you reduce the phone's signal strength dramatically. because of that problem, said it can't recommend the iphone 4 says consumer reports. one would be to give out a bumper case that usually costs $30. some say a recall. that would be massive. iphone 4 has sold nearly 2 million units they came out a short time ago. nobody knows exactly what is going to be the solution announced by steve jobs announced at 10:00 this morning but i can tell you something everybody can use is moto.com. i am told by my photographer, moto.com is having a game on their website if you can guess which seclusion he is beginning to announce, you can win a flee pizza. what else do you need? apple is giving away pizza in a roundabout way. >>> you want an apple but you are going to get a pizza and? thank you very much. >> final check on weather and t

. >> jimmy: here's guillermo testing out the new iphone app from "jersey shore." ♪ [ laugh iing ] >>my: well, you look good. you look really good. it's been very, very hot on the east coast lately. and to make matters worst, a thunderstorm has left hundreds of thousands of people in washington, d.c. without power or air conditioning. which i guess is hooked to the power. so really just power, and everything else that goes to it. it's pretty miserable out there. in fact, the heat is so bad, the supreme court today had to go to their emergency robes. they should do that all the time. bp announced today officially they will replace tony hayward as ceo. you know that guy with the -- [ applause ] this is -- this is kind of funny. they are offering him a spot running their operation in siberia. for real. you think they even have an operation in siberia? maybe they are just planning to leave him out there on an ice floe or something. i kind of -- i don't know what it is, but i kind of hate people losing their job. i don't like to see it. my heart goes out to -- actually, my finger mostly go

news. >>> the fix for apple's iphone 4, a free case, is available online tonight through itunes.le calls its bumper case program and its design to the fix the much mall anded reception problems with the new iphone. while the fix is free, it does take a few steps to get the case. users first much download the special app through itones and then launch the app and choose the case they want for their phone. the butcher case is available -- bumper case is available through apple and iphones stores. they won't be available until later on this year the newspaper phones. it does not affect the black models of the iphone. [ music ] >>> and the fog is back at the coast. your bay area weekend is here. the fog isn't going to make a big push into most neighborhoods tonight so a warmer weekend ahead. the heat is in the value lip. these are current temperatures. still in the low 80s. so the valley heat will work its way west tomorrow. more warmth around the bay. fog is constant right along the coast. so it is a classic summer weather pattern. these are the highs from today. your highs tomorrow

news. >>> the fix for apple's iphone 4, a free case, is available online tonight through itunes. calls its bumper case program and its design to the fix the much mall anded reception problems with the new iphone. while the fix is free, it does take a few steps to get the case. users first much download the special app through itones and then launch the app and choose the case they want for their phone. the butcher case is available -- bumper case is available through apple and iphones stores. they won't be available until later on this year the newspaper phones. it does not affect the black models of the iphone. [ music ] >>> and the fog is back at the coast. your bay area weekend is here. the fog isn't going to make a big push into most neighborhoods tonight so a warmer weekend ahead. the heat is in the value lip. these are current temperatures. still in the low 80s. so the valley heat will work its way west tomorrow. more warmth around the bay. fog is constant right along the coast. so it is a classic summer weather pattern. these are the highs from today. your highs tomorrow w

. >> new feature of the new iphone that is capturing the attention of the adult film industry. >> lessffic, is this a fluke or is this the future? i'm teresa garcia. we'll have more on early data regarding the new bridge toll increases. have you tried honey bunches of oats with real strawberries? wow. it's seriously strawberry. they're everywhere. it's in the bunches, on the flakes, even real strawberries in the mix. can i have some more? honey bunches of oats with real strawberries. it's delicious. nobody does it quite like us.

. >> if you own and iphone for in your have a reception problems there could be some good news for you. there's speculation that apple could be giving away a bumper case which is a case that goes really iphone for that could help with reception or at the very least possibly sell the cases at a discounted rate. the going price for that is about $30 so it might be less than that. apple is notoriously tight-lipped about what it plans to sort out exactly sure about the news conference, but i have to say the timing is quite mysterious because earlier this week the magazine consumer reports which a lot of people rely upon it don't make a move before reading, the magazine refused to give the island for its recommendation. for now reporting from cupertino a will tran, kron4 news. >> will customers are still showing up at apple stores that quarter the iphone for they have some doubts but it still works. >> this just a minor thing and it is probably pretty easy to fix so they'll get back pretty soon. >> up until this fall and they could put an apple and a broken out a prole bought it but they've

the design. >> it's new territory for them. >> reporter: this long time apple watcher says his new iphone works well but -- >> but we don't make light of that. we believe there's enough individuals who say there is an issue, that we believe apple has to respond. if those phones have a problem, they have to find a way to repair them. >> reporter: apple has invited us to hear what the next move is, delivering the long-awaited 411 on its latest phone. bloomberg news is reporting a senior apple engineer warned managers about the antenna issue. apple telling the "wall street journal" that just didn't happen. the event is scheduled to start at 10:00 tomorrow morning. we'll be sending updates to twitter as apple makes the announcement. >> we'll see you then. >>> the president's financial reform bill cleared the final hurdle passing the senate in a mostly party line vote. it imposes the toughest restrictions on banks and wall street since the great depression. it creates two new agencies and tougher rules to regulate banking and crack down on risky investments. >> wall street reform will bring gr

steve jobs saying he knows some of the three million buyers of the new apple iphone-4 are not happy. but he also said he thought the complaints of reception problems were overdone, calling it antenna-gate. jobs said customers who buy the rubber-like bumpers which seem to eliminate the problem can get refunds through the end of september. but apple can't make enough bumpers fast enough so it will also offer buyers a free case. those still not satisfied can get a full refund on their iphone. "consumer reports" helped turn antenna-gate into a full-blown crisis for apple, when it declined to recommend the new phone to its readers. senior editor mike gikas doesn't think today's announced remedies go far enough. >> we have confirmed that whenever, you know, flesh touches the lower left side of the phone, right here, the signal's going to drop significantly and that could mean dropped calls for a lot of users and that... we consider that a flaw. we left it up to apple to address the problem and theirs is a little... i won't say wishy-washy, but it's more of an interim solution than a perman