host: next question is from danbury, connecticut. crystal, independence line.ler: hi, susan and guest. i don't know exactly how this happened. can you just explain it? then i'll give my answer toe. i don't know exactly how it happened, but i know something about, you know, what happens if workers are working. did anyone get hurt in this and what caused it? i don't want to say it if its going to sound foolish. guest: ok, sure. you know, there were, i believe, susan, four killed initially. host: that hasn't been -- they found additional remains, and they haven't verified, so it's at least four killed. guest: ok, at least four killed. there are three or four or five still missing. none of these were actually utility workers, but individuals that either lived or were working or driving through the area. and then i'll have to confess, i forgot the second part of your question. host: i think you covered it. crystal, what's your question you wanted to ask? caller: well, i know someone that is a heavy equipment operator and can't be called, will never pick up on the ce