commissioners, we have a presentation by jordan klein, with the office of economic and work force development. >> welcome, jordan. >> let me switch it over. there you go. >> good evening, commissioners. i am pleased to have the opportunity to present to you this report, an assessment of the needs of small businesseses and entrepreneurs in san francisco. i completed it this past winter and spring on behalf of the office of economic and work force development. i was also completing my master of city planning at u.c. berkeley and it this was my master's thesis. in june of 2009, eowd adopted responsibility for managing a small portfolio of grants dedicated to economic development in san francisco that has formerly been managed by a different city department. this change prompted eowd to conduct a critical analysis of this portfolio, and they brought me on to conduct the learn. my research questions were what are the most pressing needs of small businesses in france that are owned by and serve low and moderate income people. and how successful are existing services for small businesses owners and