[bell] fç>> hello, my name is juanita jackson, and i am her mother.what happened is my daughter went to the door, and i heard her frantically crying, "please, do not come into my house with a gun." and an officer told me to come out of the house also. i had no shoes on, no coat, and i asked them if they would go inside the house and get me a jacket or some shoes, and they said no. about two hours, and when my granddaughter's came out, they did not understand what they did wrong. no male in the house at all, so we do not understand why we were traumatized. start breaking down, korea, -- crying not. they asked if we could sit in the car, and they said no. something else was asked for, and he said no, he was not going to give that. we asked if we could go in the house, and he said no. the robbery at the other bend of the block. i don't see any reason why we could not go in, no shoes, no coach, -- coat, and i hope this could be assisted by the commissioners that it would not happen to anyone else, and thank you. >> good afternoon, my name is espinola jack