my name is thomas jenkins and i'm here to ask you, the board of supervisors, to recognize there is a serious bad bug problem here in san francisco and it is of epidemic proportions. not only have i had bedbugs myself in my home, i've gone out in the trenches of the volunteer outreach with the sro collaborative. it is said bedbugs to not cause any diseases, but getting constantly bit and scratches, those bugs can cause infections and the psychological effect can be devastating. while doing outreach, i had folks who had unbelievable stories to tell. i saw folks who had numerous bites all over their bodies. there are those who are afraid to report it for fear of some type of retaliation from their owner/operator. there are stories how if something was done, it was not done properly, causing the bedbugs to return or they were driven to someone else's unit. i believe the problem in not recognizing there is a problem here in san francisco is due to the reporting of bedbug incidences'. there should be some sort of mandate that require pest control companies to report each and every case to