and chuck levy is from "the chronicle." please give them a hand also. please -- [applause] >> ok. it is now time for us to take a few questions. we'll try and answer them. we'll just take a few. remember, you have those post-its in your folder. and if we don't get to your question, please, you know, write down that question and take it and stick it on the board behind. we do have quite a packed y general da and we have about another hour and five minutes to go. and the second half of our presentation is really exciting because it's going to talk about new programs and things that we are doing to include people -- some of those vandals, we are trying to give them an opportunity to change their lifestyle. i will introduce leon, who is also from the graffiti advisory board, but also the executive director of san francisco bureau. and he is the fiscal agent for this. leon. [applause] >> thank you, mem. before we take question -- thank you, mohammed. before we take question and answer, we have about 15 minutes for that. after the forum this morning, one of the people who -- she listene