because, you know, as a startup entrepreneur you're constantly fighting fires, you're constantly underresourced and there's a real temptation to hire someone to fill in a temporary problem but the problem is once that person is in your organization, they here that for a while and it can be tough to get rid of them. so when you make hasty hire decisions you're going to regret them later. we like to tell our entrepreneurs what we work with is outsource as much as you can if you have these short-term problems and only bring someone on if they'll be a team member for the long term. >> tom: hire, of course, take capital and money and another mistake you point to for young entrepreneurs is not doing their home work when talking with investors across the table. why is that so important? >> well, it sounds kind of obvious but it's really important for two reasons. the first is that if you are pitching an investor and you haven't done your home work on the investor. what are nay going to assume about your ability to pitch a customer? are they going to assume you didn't do your home work on the customer?

operations which was done in the early days of the clinton administration, they were underfunded, underresourcednd it takes decades to build that kind of capability back. >> reporter: venezuela's vice president scoffed that crime and murder have become something natural for the empire, meaning the u.s., jon. jon: it was an extraordinary raid. james, thank you. >> reporter: thank you. jon: we'll have the results of our online poll, as well, straight ahead. jon: osama bin laden launched many attacks on america, but it was the 9/11 attacks in 2001 that launched the war in afghanistan. it began nearly a decade ago so now, we're getting new reaction to his demise from people in afghanistan. conor powell, streaming live for us from kabul. conor. >> reporter: jon, not surprisingly, afghan officials are extremely happy with the fact that osama bin laden was killed, not just because he was killed, but also because they say in their mind, this proves that pakistan has been helping the taliban, helping al-qaeda, for years, and that by discovering the location of where osama bin laden was hiding out, this p

prior to 9/11, the coast guard was underresourced. since 9/11, we have taken on other responsibilities. we're grateful for the congress in the increase in people. we gained about 6,000 people total, it's brought us back to where the service was in 1990. we have picked up additional duties. also, culturally, this service, blessed, has this attitude of can do. it's a blessing and a curse. as we have looked across the security responsibilities and the threats facing our country, often times, because of the can do attitude, we do thinks that no one really asked us to do. rotary wing air intercept. we're straining the helicopr pilots to do. it intercepts low, slow threats that might approach a national security event. we're resourced to do that in the washington, d.c. area. we're not resourced to do it out and we're doing it. other tactical operations we have looked at, perceived a need, started doing on our own without the proper resources to do it. and, unfortunately, some accidents over the years a we have trained for these activities.

the problem is they're extremely underresourced. they have to fight for their survival state-by-state and they're preaching the same transition that the public broadcasters are. so to make this shift from analog to digital in a moment of great competition. so part of what we've been examining at the new america foundation is how those access centers can become hubs for moving people into digital access, can become hubs for community, news, and hyperlocal news and become viable partners for local tv stations who don't have the capacity to produce things that represent their community. so there's definitely an opportunity there. there are definitely, you know, great examples of invention. and the dialog should be much more robust than it is currently. >> yes. okay. this is going to be our last question 'cause we've promised c-span that we'll finish. >> i'm honored to be the last question of the day. my name is dan sonnet. i'm an independent producer who in part creates projects for pbs that are for other independent producers national

i think we generally acknowledge across the board that prior to 9/11 the coast guard was underresourced to do all the missions it had then. since 9/11 we picked up additional responsibilities through the maritime transportation safety act and safe port act. we are grateful to the congress for the increase in people first of all. we gained about 6,000 people total which has brought us back up to where the service was in approximately 1990. we have also picked up these additional duties. also culturally this service has this attitude of can-do and it's both a blessing and curse. and as we have looked across the security responsibilities and threat facing our contry, oftentimes because of this can-do attitude, we start doing things that no one really asked us to do. examples of that would be in some cases rotary wing air intercepted which we are now training our helicopter pilots to do which interseptember low threats that might approach a national security event. we are resourced to do that in the washington, d.c. area, but we are not resourced to do it out, yet we are doing it. insertion

it is largely underrecognized, underappreciated in its impact and underresourced.caring for individuals with autism often takes as we all know a very high physical, emotional and economic toll on families and other caregivers. more severe forms of autism multitime over the require care in countries autism can overwhen he will their families as their lives become consumed with the considerable challenges of identifying appropriate biomedical and psychosocial treatments, and other needed support systems for their autistic child or children and eventually for as autistic adult. in less developed countries, the situation is even more desperate. very often there are no resources outside of the family to help. and rather than a diagnosis of developmental disorder, the child and the family may face cultural stigma and discrimination pushing the family and the child further into isolation and desperation. we all know that early interventions are effective in improving the functionality of the child and that the positive outcomes from early interventions can last throughout

prior to 9/11, the coast guard was underresourced. since 9/11, we have taken on other responsibilities. we're grateful for the congress in the increase in people. we gained about 6,000 people total, it's brought us back to where the service was in 1990. we have picked up additional duties. also, culturally, this service, blessed, has this attitude of can do. it's a blessing and a curse. as we have looked across the security responsibilities and the threats facing our country, often times, because of the can do attitude, we do thinks that no one really asked us to do. rotary wing air intercept. we're straining the helicopter pilots to do. it intercepts low, slow threats that might approach a national security event. we're resourced to do that in the washington, d.c. area. we're not resourced to do it out and we're doing it. other tactical operations we have looked at, perceived a need, started doing on our own without the proper resources to do it. and, unfortunately, some accidents over the years as we have trained for these activitie