i've gone to the entertainment commission meetings, i've dealt with kate o'connor so many times and i've been -- seems like taking up a lot of people's time for greg, who doesn't really want to deal with the problem. so i hope that he gets the message this time and that he will do something about that and have to pay the fine. thank you. >> did you want to say your name, sir? >> oh, jim hannah. >> next speaker, please. >> good evening, commissioners. my name is pat, and i'm a resident that lives behind trigger, over on 16th street. and i want to echo the feelings of the debose triangle neighborhood association. the neighborhood has tried to work through the association. unfortunately, not everybody can come to these meetings to voice their opinion. and so the neighborhood associations try to represent the neighbors in that area. before trigger opened, you know, they had meetings with the neighbors. they made a lot of promises all the time and said we're working with the neighborhood associations on what the terms of operation were going to be. everybody thought that it was going to be gr