i'm now going to turn this over to my colleague, pat mckenzie >> why should we do inspections? inspections are performed as part of a complaint or a systematic enforcement program commonly referred to as a routine inspection. once we do an inspection and repairs are required, a notice of violation is issued to the property owner. typically after inspection 90 percent of notice of violations are abated. however, if they are not, please turn your attention to the highlighted blue cells on our flow chart here. these blue cells illustrate the critical pathway of the code enforcement process. an issued notice of violation describes repairs and corrective actions needed to comply with a notice and gives the compliance deadline. building, plumbing and electrical permits may be required to do this work. it is the owner's responsibility to call for re-inspection. now, all repairs done? great, the notice is abated and we will check to ensure that proper permits, if required, are also signed off at the time of that inspection. if all repairs are not but the owner is operating in good fait