i have jennifer johnson here from dhr who can further elaborate on that. supervisor campos: thank you. if we can hear from ms. anita sanchez. >> we thank the grand jury for their review the hiring process of the city. the civil service commission takes a very seriously the findings of the civil grand jury. and to ensure that there is a fair and impartial process in that the hiring of our city employees who are permanent civil servants. with regard to the recommendations, i will address item number 5. the commission agrees with the civil grand jury's recommendation of an additional staff person for the civil service commission. i do however, want to assure this committee that our office is ensuring that any concerns or issues brought to the civil service commission is being handled in a timely manner. we would be able to expedite our analysis and review the concerns that are brought to us in terms of the appeal or whether there is an appeal process available to the employees or whether this can be handled through what we call and inspection service which we

. >> only to say that a majority of the items that we have yet to resolve require the union and dhr to have a meet and confer. we are certainly willing to sit down with them and to resolve those issues. issues that we could address immediately we did, such as tracking our hazmat pay, tracking our like work like pay assignments. we have been tracking our revenue system, and that is going well. we continue to work with the controller's office, and that is going well. supervisor campos: thank you for being here, first of all. welcome to the government audit committee. on the issue of how sick hours are paid, i understand that you have an mou that dictates how that payment is made, but there are deviations in some of the payments that were made because of presumed settlements that were entered into between the department and individual employees. yet, those settlements have not been made available to the controller's office. do you have copies

. >> we're also in the process of putting out, with dhr, to hire additional staff. i think there would be two additional 1408's to alleviate the problem of backlog and lines at the counter. >> yes, i had a complaint recently that somebody waited two hours. >> oh, really? sometimes it can help. >> it should not happen at all. stakeholders have to wait two hours to write their check. >> i think we have to improve on that, yes. commissioner lee: these are not really questions but more of a comment. i know q-matic has been a long time coming, a couple years maybe. but lacy a lot of movement in the last three to four months, which i appreciate. i think the directors we need for moving this along, getting it to this point. i suspect it is not as complicated as permanent tracking. but i still appreciate you guys pushing this, moving this along, and now we have a firm start date. i would like to be about to broadcast to everyone that november 21 is the new date, the start date, and that is it. >> that is pretty firm. the date is pretty firm. >> it is not going to take 24 mo

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