our deputy and nancy ward representing region nine of fema and mike dayton, acting secretary for cal ema, very experienced people to talk about the importance of preparedness, the response and then the recovery. and to follow up with a panel of experts, it will also be very interesting. i'd also like to pay particular acknowledgement to the department of emergency management for all they do for our city when it comes to putting all our pieces together and departments together. under mayor lee we've worked collectively and collaboratively and there are a number of department heads i would like to thank for your being here. just on saturday there were five neighborhoods. i didn't get to all five. but there were five who all held neighborhood emergency response drills representing over 60 neighborhoods, and the nert program which the fire department is so proud of was in response to loma prieta. about 21 years ago nert became a program, because what we saw during loma prieta was that we had a very willing community but what we didn't have was a trained and well-prepared community. so we had