there it is, a place for us to gather as nert members and there's our nert ics area. here is our structure. same kind of set up, sort of our version. command policy section, the planning group, they are up on top. then once things get rolling, you have your operations section, logistics section. here are our objectives on the nert team, figure out if it's big, if it's small, how do we keep track of what's going on? do we just remember it? are we going to rely on our computers, our pc's? no, we have to write it down the old-fashioned way. address, is there a fire, yes or no, damage, are there people injured, dead, can you get there. where, what, any sort of damage, are there people involved, can you get to it? here is a nert status sheet. basically if you send somebody out, you want to send the members' names, what time they went out, when they came back, what the assignment was, any comments, and if you have an incident number that would be nice. who is the safety person? we don't want to send people out, just hey, go do this. we want to keep track of it. if they don'

here is a nert status sheet. basically if you send somebody out, you want to send the members' names, what time they went out, when they came back, what the assignment was, any comments, and if you have an incident number that would be nice. who is the safety person? we don't want to send people out, just hey, go do this. we want to keep track of it. if they don't come back within a couple hours we have to send somebody to find them or at least checkup on them. if we don't know where they went and who they are, you have chaos. they might be hurt and they're going to stay hurt. we're going to roll on to disaster psychology. what does that mean? when people go through a disaster, their lives are wrecked. i saw this firsthand, i went down to help out with katrina thing in september. it's weird. because you are dealing with people that lost everything and it's kind of hard to imagine that if you haven't done it yourself. basically, you know, she's looking at her curtains here, she probably hand-stitched those things.

hey, nert team, nert volunteers. is anybody here? if you say let's call out, everyone is going to be calling out, hey, nert team. nobody can listen. hey, let's call out and give it a couple seconds, see if we can hear somebody. not only call out, make sure that you can listen, too. we want you to start your search from the top so if you go into the building, start from the top and then work your way back. we want you to do a left or right handed search pattern, meaning when you enter a room or a building, we want you to find a wall and stay on that wall. we want to have somebody stay on that wall because that wall will show you the way out. mark each individual unit so the x that i was talking about, if you go into a multi-unit apartment building, you with want to do it on each unit. so i go into this apartment, you're going to do a slash, go into the apartment, do your search, when you come out and complete the x. again at the top is the time that you entered. they want you to write the time that you leave also. so you would cross o

i am proud to say i have been a member of the nert program since 1994 when i graduated with my husband. at the time it cost us $25 each and it was the best investment we have ever made. and i'm so proud that it is free to all of our city residents as well as the people that work here. i am proud to say that our nert program as part of the certificate programs in the bay area has been an open dialogue with each other. we know core, we know panda. we know the people at berkeley. we continue to learn. i think we have already had this whole community approach since 1989 and we just continue to grow it. which brings me to my biggest question which is that we have reached 20,000 people in san francisco through word of mouth. 20,000 people is an excellent force multiplier but when you look at a population that grows to more than a million during the day, when you have tourists and schools and people visits who don't know what to do, it's not going to be enough. how do we reach more people to get them into nert training, give them the incentives to get them out of their house into training cla

we have many nert scroll teers. nert was a group that came about from 9/11 i mean -- shows where my mind is. from loma prieta. we have a lot prepared for you and i want to welcome our two chiefs up. joanne, would you like to start with a few words and then chief greg sir after that? >> thank you, anne, for the kind introductions. it was amazing 22 years ago this city in the bay area region experienced the loma prieta earthquake. i was not yet in the fire department. it was about five months before i joined and like anne alluded to, if anyone lived here, they remember where they were. >> i was at a high school when it happened and all of us remember the frightening moments and the aftermath of loma prieta. and it's always fitting when we celebrate an anniversary to take a minute not only to commemorate that but to next on the importance of how the community needs to step up and assist the paid professionals, if you will. the san francisco fire departments, our respective departments are adequately resourced for any g

flat surface is a little uncomfortable and he's not going to stay in this position, so since you're nert people and you always work in teams and you always have your manual with you and two or thre manuals and slide them under hi shoulders, or you could take a shoe off and put it under the shoulders and make its so the head flops back a little bit an keeps the air way open and whil you attend to this and he's bleeding and not breathing and now he's bleeding. so direct pressure. still bleeding -- put another dressing on and you can hold it in place with a bandage and if he wakes up hold on to this or you're going to die. he tends to hold on nice and tight and it's still bleeding. well, let's find this pulse point in here and we will push against the bone there and it will slow the blood and it's al good and bleeding stopped and hold on to that for a while and make sure the bleeding doesn't reoccur, and this guy ought toe a doctor and it's real bad and in fact we can tell him to see doctor and he has sweat and be beading up on the forehead and looking pale and what do we do for someone who

nert is part of it. if you think of a hotel as a small city in and of itself, if you have have an emergency response team and find people to be prepared has helped us. as has been mentioned, we have trained in partnership with the fire department, our hotels have hosted the trainings that have resulted in over 400 people being trained. we do feel like there's still things we need to work on. one -- communications, while they've improved, we still need to do more. i think that's the key message i'd like to leave is that i don't think there's ever a point we'll be completely prepared. we're always going to have new people come into the district. we are always going to have visitors. how can we stay on top of it, using social media, p.d.a.'s? one of the things we did is pull together all the different property owners, all the security teams within the properties and where he published a list for all of our employees and for all of our businesses. it's a business card that actually opens up and it has all th

that's an nert volunteer. never fight a fire if it's a large fire. large is over your head. if you are scared and it's too big, it's too large for you. if it's spread beyond where it started and blocking our escape route and you are unsure how to use an extinguisher. there are 4 types of fire it's on the label. on the front. down here. water type extinguisher it's a chrome big thing that holds 2-1/2 gallons of water. 30-40 feet away is the maximum, you want to get closer. flood it with water you can put your thumb over the tip and it fans it out. dry chemicals, inside here this is a bc this is one you might have in your car. it's not used on wood, paper, classic fires only on flammable liquid and electrical fires that's what you use in your car. if will have a pressure gauge. metal handle and it will have a good sized rubber nozzle and the label and all that will tell you the fire it's for. pass, pull the pin out. aim the nozzle. squeeze the lever. don't squeeze it and class 6 this happens. don't shoot the instructor in the foot because when you hold it, hold it here and don

and you can put the greatest people on nert the supercommittee. these two parties are not going to come together. so we're going to have a bad decade. >> rose: why didn't somebody create the supercommittee in the first place then, knowing that? did they think this was somehow going to be an exception in >> i don't think so. i think they went in with realistic sense. maybe there was a pipe dream but i don't thk anybody really had much hope. thdemocrats nominad patty murray, the person in charge of the senatorial campaign. so she was not away from politics. >> rose: she was not disconnected from the two. >> so there was an effort either kick the can down the road or el just say "we'll make an effort. we'll coveour rear ends. then we'll have a phony sequester. and they all have the faith in both sides that the election will solve it. let's take it to the people." and they are completely wrong about that. the elections we've had... we've had this volatile shift. and basically what happens, they're not positive elections. people are not given a mandate

even within our city, one of our strengths is we have police, fire, and dem american red cross, with nertvolunteers in the various committees, some residents in the neighborhoods already have a relationship- building. taking back to the bay area, this is for the opportunity is helpful, where we can start understanding even better what the military protocols are in relation to how they will interact with the civilians. that was a big challenge for us within the city, because we had to take a lot of time for folks to get to know how our fire department works and communications and protocol there, police and so forth. same with each of the different military organizations. i think that we need a lot more of these practice sessions for the logistics leads that the military has can work in concert with our different jurisdictions so that we get used to who is on first base, who is on second, how things work in the military that we can take advantage of as we are forging these relationships. relationship-building is one of the most important things to get familiar with, because that is about wh

so we didn't have to spend any time, you know, nert being mad at city hall and people saying, why don't those people like us? i say bunker mentality is the number one enemy of the e.o.c.'s so the way you can avoid that and open it up -- so the third thing we did is we established a network of communication using the business community and the leadership structure, the chamber of commerce, the downtown association to purble the information back out and also to get feedback in. so we understood what were the big things that people needed. then, we had to build an ad hoc organization and another thing about disasters is they're bigger by definition something you can manage. it's not manageable. that's why it's a disaster, right? if it was manageable, it wouldn't be a disaster, it would be an incident, right? so we had about 15 or 20 people that i brought out of city hall, just picked people i kind of thought would be good at thinking on their feet and didn't need to read a book to now what the rules were. so we brought them and then we used hundreds of volunteers to support that. and the b

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