chris hayashi's staff, you are making it difficult. your website still stings in terms of taxicab information. i am sorry. give us a hand and made -- make chris hayashi directly under director reiskin. chairman nolan: thank you. secretary boomer: [reading names] chairman nolan: good afternoon. >> hello, i am -- as you look at reforms coming up here shortly, there is no way you are going to be avoiding a lot of drivers and stakeholders here. i want to remind you folks about what the key for the industry has been. i purchased desoto cab company last year. i had a very i opening experience in san francisco, and i want to highlight some things that i think are seriously accepted as problems in the industry as you try to address them in the weeks and months. first, there is not enough taxis in san francisco, and the taxis that we are using, more than half of the 1500 plus taxicab's we have are not picking up any neighborhood calls, paratransit, disabled communities, some of those we currently have in service, less than half are actually ser