and handling security, tim crockette, former british special forces and an expert in balancing safety with front line news coverage. >> for me, that was a very experienced, highly accomplished team. these are your determined and strong-willed individuals. but they're also smart individuals. >> we got the call, we just had to refresh the same sort of things, what are we trying to achieve? what are we are going to go for. >> i had a backpack, basically. >> you mapped it out in every sense. >> do we have the right communication system, how are we going to track this team? >> who are we going with? how are we getting there? >> if someone gets injured, what are we going to do? but i will say this. with all the preparation we do and all the things we've set up and all the backstops we have, you're going into a war zone. you are on your own. >> i went to see my mom when it seemd like this trip was going to materialize and my dad was out of town, but i went to see my mom and spent some time with her and i actually wrote a letter for the first time to my family and i went to see some very clos

and tim crockett, former british special forces and an expert in balancing safety with front line news coverage. >> for me, that was a very experienced, highly accomplished team. these are determined, forceful, strong willed individuals, but they're also smart individuals. >> we mapped out, literally mapped it out in every sense. >> do we have the right communications systems, how are we going to track the team? >> who are we going with, how are we getting there? >> if someone gets injured, what do we do? i will say this, with all of the preparation we do and all of the things we set up and the backstops we have, you're going into a war zone. you are on your own. >> i went to see my mom when it seemed like the trip was going to materialize. the dad was out of town, and i spent some time with her and wrote a letter for the first time to my family. and i went to see some very close friends as well just in case. >> what was it about this trip? >> there was a lot of unknown going in. you know, sometimes you just get that gut feeling. >> you know, i didn't really go and say good-bye to anyo

. >> cnn's arwa damon, neil hallsworth and tim crockett are in baba amr, a neighborhood that's endurednuous shelling. where a makeshift clinic tries to help. >> we're here with the doctor who is been on numerous youtube videos throughout this uprising, and now we're getting a firsthand look of exactly what he and his team are up against. a 30-year-old man lies on the brink of death after shrapnel hit him in the head. [ speaking foreign language ] he will die if he doesn't get out. >> reporter: dr. mohammad is one of only two doctors in this clinic. the other is actually a dentist. >> dr. mohammad, he's not some sort of front line, trained in emergency combat medic. he's an internal medicine specialist. look at the kind of casualties he's dealing with. the way he's had to cope. and the fact that it's day in and day out for him. it's relentless. the doctor is just saying that this is a patient that has to get outside of baba amr within 24 hours or else his leg most definitely is going to need to be amputated. >> you saw some horrific wounds, all of you, in these places. and the guy with

even better. ♪ >>> when cnn's arwa damon, neil hallsworth, and tim crockett ventured into the streets -- >> reporter: -- they were met with the sounds of war and scenes of desolation. it's not deserted. there are thousands of people there. >> they are. and a lot of them are staying in doors. the mosques were putting out messages, actually, when the bombardment started, telling people to not live on the upper floors of their buildings. to try to stay away from windows. to try to find protected rooms inside their homes. a lot of families also moved into bunkers. these aren't real bunkers. they're actually just the basements that are only located in a few of the buildings and homes around here. so all the families that haven't been able to escape stay in them. this is hamad, who's been telling us that there were around 250 people that were staying in this one room. half of them have actually fled in the last 24 hours because they heard that this particular location was going to get targeted. and those that have stayed are literally the ones that have absolutely nowhere, nowhere at all, t

." >> cnn's arwa namer, neil hallsworth and tim crockette are in babarama, a neighborhood that's enduredonstant shelling, where civilians are killed and wounded every day. where a makeshift clinic tries to help. >> reporter: we're here with dr. hamad who has been on numerous youtube videos of the uprising and getting a firsthand look at exactly what he and his team are up against. a 30-year-old man lies on the brink of death after shrapnel hit him in the head. he will die if he doesn't get out. >> dr. muhammad is one of only two doctors in the clinic. the other is actually a dentist. >> reporter: dr. muhammad is not some sort of front line trained in emergency combat medic. he's an internal medicine specialist. >> gur gp. >> and now look at what he's dealing with, look at the cash umts he's dealing with, the kind of casualties he's dealing with, the way he's had to cope and the fact that it's day in and day out for him. it's relentless. >> and arwa joins us from beirut. arwa, amazing documentary. our viewers are anxious to see it tomorrow night at 8:00 p.m. eastern on cnn. other journali