and we mark that flitch, and we number it, and that flitch will follow this piano as it goes throughactory so we're sure that we have an even color pattern and that the grain patterns all work and all look the same. the veneers that we use come from all over the world. we have walnut from the united states, we have a wood, believe it or not, called kah-wu zinga bu-binga, which comes from africa. we have macassar ebony, which comes from india. >> one type of wood steinway & sons doesn't use is wood from endangered species, nor do they use keys made from elephants' tusks. >> the keys are no longer ivory. they still talk about the ebonies and the ivories, but they're no longer made of ivory, of course. and steinway was one of the first to discontinue using ivory. you know, we're very conscious of the environment and the world that we live in. >> since a piano is one of the few musical instruments that you can't hold, it needs to be able to stand on its own. >> well, here we become what we call a case, and behind you is whene add the furniture components, which we call the key bed, the l