olegra? forgive me. i live in the sro in the tenderloin, in supervisor kim's district. i hope that she is in support of this. i have been living in sro since i have lived in this city. i am in support of the recommendations the you are enforcing. i have been complaining [unintelligible] animal, who happens to be a rat. anyway, i do not need to digress. i also have less problems in my room. spraying for eggs and whatnot. i am very supportive of the recommendation. supervisor mar: thank you. mr. [unintelligible] >> thank you for calling this hearing. i have seen just about every kind of horror story that you can imagine in these hotels. i know you have not lived in one. i can assume that. the level of disrespect on a human level that goes on on a daily basis is atrocious. there was a woman at the press conference, or a gentleman, i believe, talking about working phone jacks. two people in his building were not able to call out in the time of the health episode, so now these individuals are living in the assisted living. the better enforcement of code, that is very basic a