cinemark the nation's third largest theater chain and owner of the theater where the shooting took place tried to reassure its customers. >> we have over 250 million people a year attend our theaters here and throughout the world and the security or problems are very, very rare. >> reporter: where a place to escape to became a place to escape from. anne thompson, nbc news, new york. >> all right. we are back. we're having satellite communications troubles here in aurora, colorado. when we come back, the very latest on the investigation. >>> flags at half staff over the white house by order of the president as they are all across the country. it was a striking sight arriving here in aurora, colorado and seeing them at half staff on our ride to this now desolate scene, scene of one of the worst mass shootings in american history. our justice correspondent pete williams in washington has more on this tricky investigation going on at the apartment of this 24-year-old suspect which, remember, they found booby trapped upon arrival. pete, good evening. >> brian, the question is how soon can the

cinemark the nation's third largest theater chain and owner of the theater where the shooting took placeried to reassure its customers. >> we have over 250 million people a year attend our theaters here and throughout the world, and the security or problems are very, very rare. >> where a place to escape to became a place to escape from. anne thompson, nbc news, new york. >> all right. we are back. we're having satellite communications troubles here in aurora, colorado. when we come back the very latest on the investigation. reae and what that feels like. reae copd includes chronic bronchitis and emphysema. spiriva helps control my copd symptoms by keeping my airways open a full 24 hours. plus, it reduces copd flare-ups. spiriva is the only once-daily inhaled copd maintenance treatment that does both. and it's steroid-free. spiriva does not replace fast-acting inhalers for sudden symptoms. tell your doctor if you have kidney problems, glaucoma, trouble urinating, or an enlarged prostate. these may worsen with spiriva. discuss all medicines you take, even eye drops. stop taking spiriva an

cinemark, the nation's third large yes theater chain and owner of the theater where the shooting took250 million people a year attend our theaters here and throughout the world, and the security or problems are very, very rare. >> reporter: where a place to escape to became a place to escape from. for "today," anne thompson, nbc news, new york. >>> up next, dealing with survivors guilt. plus, how to talk to your kids about this tragedy. but first, this is "today" on nbc. >>> the survivors of the colorado shooting are lucky to be alive, but the path to recovery could be long, especially psychologically. survivors guilt is sure to set in for some, which is common in a tragedy like this. dr. gail saltz is a psychiatrist and a "today" contributor. gail, good morning. thank you for being with us. >> good morning, jenna. >> first of all, explain to us, what is survivors' guilt? >> it's just that, it's guilt that you lived while somebody else died. it could be somebody in as close proximity as, you know, they shielded you and you feel guilty you survived and they didn't. or it could be more