. >> i'm dan rosen, a retired city employee and also a clergy person at times. supervisors elsbernd knows. i want to relate one call. i have been to a couple suicides, i have been to a drowning and a number of natural deaths. d.p.h. has their hands full with the other violence and homicides. can you imagine you're having a picnic with your dad on sunday. you go to work on monday expecting everything to be fine and you receive a call going to your dad's home. your dad has died by a heart attack during the night. totally unexpected. you arrive home, an elderly aunt lives with the dad who has a touch of dementia and doesn't understand what is going on. paramedics extend their condolences. the medical examiner determines it's a natural death and the job is done. the daughter is left now to care for the aunt and her dad. i don't know what to do. i have never experienced this. what are my next steps? who do i call? as a crisis care responder, we're there to offer that emotional support to help her through the emotions of it, the shock, the trauma, and also to help her