ms. bruce baughman. i have been processing permit since been ths since the mid-1'. i suffer from remembering how the system began. i echo what pat said, the system was not broken. the system worked well, the department is understaffed. they work very hard. i think we should go back to the clipboard. i think it worked. i think if the department would like to work on perhaps making changes to the system once the q-matic is gone, i would be more than happy to assist in that. >> thank you. next comment. >> good morning, commissioners. my name is colin miller. there a work withi eotwork with. this is affecting all the way to the inspections as clients are canceling inspections, and i am hearing nothing but bad feedback from contractors that it is doubling their time and not able to get revision permits. this is caused tons of conversations on my end, and at the end of the day it is passed on to the homeowner, and that is not fair. >> good morning, commissioners. my name is patrick 0 bellino'de. you have heard that it is taking longer to process permits and productivity i