we know that the biggest difference that can be made to a lerner's achievement pathway is the quality of the chair in -- of teacher that they have in the learning space. we absolutely have to prioritize how we prepare our teachers, how we support them in educational development and learning. >> is that an ongoing process. >> it is, and it not only involves time out of school to give subjects specific knowledge, but we also have within the education system, partnering, collaboration, ogling mentoring. we believe it in continuous improvement, -- and ongoing mentoring. we believe in continuous improvement. we do it annual or triannual, or a 5-year review of how things are going. >> when a youngster is 16 years old, what do you expect of them, for them, at the end of that period of time? >> the law in new zealand provides that students must be in school until 16, but typically our students will stay until they're 17 or 18. we expect they have schools that have -- and equip them for the 21st century. relationship management, judgment, communication. we expect that they will have passed a n