. >> good afternoon, commissioners, my name's lynette spaoeg l, third generation, third generation business owner, i own [inaudible] pet stores, and our city is charming and beautiful because of all the small businesses in san francisco, and your lombard street being empty for four years is ugly, it's really ugly and i don't think they should be rewarded for keeping that space open for four years. it's ugly, it's gross, i completely oppose of them. thank you. >> good evening, my name's liz froman, i'm here to speak on behalf of pet food express, i've been involved with lab rescue for many years, pet food express has supported our organization for many years, we get two to five labs [inaudible] in many ways, pet food express has supported us over the past few years has saved us a lot of money, that way we can help the dog's special needs, many of these older dogs get much exposure and end up being adopted in their adoption events, they will get back to us with an answer if they can help, i have always been impressed with their business model. we know they will deliver on what they will say t