we talked to jackelyn who was very concerned. was in the united states and very concerned about her dad and mom who were here in tacloban. she hadn't been able to get in touch with them. she was concerned about the medical issues they have. we'll tell you what has happened on that story when we come back and also, in the "360 exclusive" interviewing the mayor of toronto's brother, doug, an exclusive interview talking about the bizarreness going on with his brother. that will be ahead just after this. [ male announcer ] this is joe woods' first day of work. and his new boss told him two things -- cook what you love, and save your money. joe doesn't know it yet, but he'll work his way up from busser to waiter to chef before opening a restaurant specializing in fish and game from the great northwest. he'll start investing early, he'll find some good people to help guide him, and he'll set money aside from his first day of work to his last, which isn't rocket science. it's just common sense. from td ameritrade. hmm. ♪ mm-hmm. [ engin

we talked to jackelyn who was very concerned. she was in the united states and very concerned about her dad and mom who were here in tacloban. she hadn't been able to get in touch with them. she was concerned about the medical issues they have. we'll tell you what has happened on that story when we come back and also, in the "360 exclusive" interviewing the mayor of toronto's brother, doug, an exclusive interview talking about the bizarreness going on with his brother. that will be ahead just after this. [ male announcer ] 'tis the season of more. more shopping. more dining out. and along with it, more identity theft. by the time this holiday season is over, more than a million identities may be stolen. every time you pull out your wallet, shop online, or hit the road, you give thieves a chance to ruin your holiday. by the time you're done watching this, as many as 35 more identities may be stolen. you can't be on the lookout 24/7. but lifelock can. they're relentless about protecting your identity every minute of every day. when

we talked to jackelyn who was very concerned. she was in the united states and very concerned about her dad and mom who were here in tacloban. she hadn't been able to get in touch with them. she was concerned about the medical issues they have. we'll tell you what has happened on that story when we come back and also, in the "360 exclusive" interviewing the mayor of toronto's brother, doug, an exclusive interview talking about the bizarreness going on with his brother. that will be ahead just after this. we'll tell you what has happened it's a stationery and gifts store. anything we purchase for the paper cottage goes on our ink card. so you can manage your business expenses and access them online instantly with the game changing app from ink. we didn't get into business to spend time managing receipts, that's why we have ink. we like being in business because we like being creative, we like interacting with people. so you have time to focus on the things you love. ink from chase. so you can. customer erin swenson ordebut they di

. >> reporter: jackelyn johnson and her husband kenneth hope to find that truth in the video the day the 17-year-old died. look carefully, there he is in a white t-shirt and jeans carrying a yellow folder. the johnsons have this folder as the result of a lawsuit. cnn filed a motion to get access to the video. investigators told the johnsons and their attorneys that kendrick climbed into a gym mat reaching for this shoe and his death was an accident. >> they know their child did not climb into a wrestling mat, get stuck and die. where is that video? >> reporter: the sheriff's office says that moment was not recorded. the johnsons also question moments in the surveillance video like this one. kendrick is seen running in the gym and then another image appears showing other students. it jumps from one moment to another. the johnson's attorney says they can't tell from the surveillance video what happened to kendrick and when the other students entered. >> we don't have any time code with which to sink news the events. >> either the camera did this on their own or a human being interacted