. >> karen mccoy, followed by charles rathbone. okay, charles rathbone, followed by eric williams and then ed healy. >> good afternoon, commissioners, charles rathbone, dave deforest worked at luxor cab, a very long career, we were grateful to have his services. dave was much loved and much missed and your comments, director and the kind comments of miss hiashi are much appreciated. >> eric williams and then ed healy and then han sue kim. >> good afternoon, board members, director ruskin. i want to thank you for putting on the event sunday. as you very well know operators have been taking the brunt of the ridicule about the system for many, many years. i have expressed this to ed, many people, anybody that has anything to do with the sfmta that we need to regain at any cost the image that we're doing out there, the hard work they are putting in day in and day out, the men and women should be recognized. and we're not asking for anything special. but if we're talking about building morale, we're talking about having employees ready

thank you. >> charles rathbone, greg cochran. >> good afternoon again, directors, charles rathbone with luxor cab. luxor cab wants you to have good information for the purposes of regulation. if you had had good data a few years ago you would have known to put out more cabs then and i think we would have had a lot fewer problems than we have now. regulation, yes. but it is not your role to reach into operations. please do not insert sfmta into the process of dispatching taxicabs. we have been performing that function of dispatching taxis ourselves for over 80 years including by app since 2008. we have built up a brand and reputation and we see a big threat to our brand in this proposal. we worked hard for a long time to win our customers and we do not want to share them with our competitors. please give us an assurance on the record today that luxor will not be required to share a service request that originates in our dispatch system with other operators. thank you very much. >> thank you, sir. next speaker. >> greg cochran. >> what you will have is authorization for on board devices.

charles rathbone wants it keep all his little calls, well, that's really nice but what we need here is one app, i don't care whether it's fly wheel or -- although that's a very good app, or taxi magic or whatever, you need to be able to see all these cabs on one platform just like they do on uber or anything else. if you do have them on this app you would be able to, you would be able to wipe most of these companies -- uber is going to be around, but you could wipe the other two out if these people want to run this in a rational manner. i'd like to remind you that the cab companies were against open taxi access 2 or 3 years ago, killed it in some way or another, had that gone through 2 or 3 years ago, we had the app2 or 3 years ago, the tnc's would not have made nearly the impact they have now. i think this is a necessary thing to do, i don't know about the technical problems could perhaps be work i had out in a better way. as for being spied on, the nsa does it, google does it, why not you? i'm all for it. >> david smut, madeline savot >> david smith, i apologize for the sloppy writin

. >> han sue kim, charles rathbone, last speaker, ed healy. >> i'll be brief as well. i have to tell you, the san francisco airport has always been very supportive of the taxi industry especially of these new ride services that are coming here. i do want to talk about when we spend money from the sfmta this is an opportunity for me to say with the new medallion sale system and the revenues generated from the taxi industry, there must at some time be some investment back into the industry not just going forward with different types of subsidies or agreements into new programs but i ask you to really redirect some resources back to the industry as you mentioned about pr, driver training, there's so much that can be done with very little and with the medallion sales and income as they are, i really hope you would look at that as you go forward with new contracts and put money toward these things. >> thank you, mr. kim, next speaker. >> charles rathbone, followed by ed healy. >> hiagain, commissioners, just very briefly, this would be money well spent, this proposal. if no

. >> charles rathbone, followed by ed healy. >> hiagain, commissioners, just very briefly, this would be money well spent, this proposal. if nothing else it will help put an end to the dangerous system of time-based shorts out of the airport and instead go to a gps based, they important to do that to cut down on speeding on the freeways. thank you. >> next speaker. >> ed healy and then rashid. >> i think this is very necessary to coordinate, i understand there's a bunch of new investigators out at the sfo that will be cracking down on the lists and the side cars and the illegal taxis. it's a very necessary thing and i'd also like to second han sue kim, we can definitely use the money for advertising and things like that. you've taken enough in to probably run half the city, you can give some of it back to us. thank you. >> thank you, mr. healy. >> last speaker, rashid. >> i support everything going to be allowed by san francisco mta and also i ask the san francisco mta, we have 7,000 driver, we need to do election and there's going to be responsibility for the mta, it's going to be re

thank you very much, brent jones from rathbones'. >>> now, more customers are assessing banking servicesartphones or online rather than in personal branches. the union which represents some of the barclay's staff says the lender is making a ka lowsal mistake and customer service could suffer as a result. we've been asking, who do you prefer to do your banking, man or machine? drone twitted he chooses a machine. thank you, jerome. yeah. i think it's always nice to have somebody you know at the bank, even if they're called george. >>> still to come on the show, our next guest says fed tapering should take hold in the first quarter, putting downward pressure on brent crude. more to come, the second half of "worldwide exchange" starts right after this. [ imitating car engine ] that's mine. ♪ that's mine. that's mine. ♪ come on, kyle. ♪ [ horn honks ] that's mine...kyle. [ male announcer ] revenge is best served with 272 horses. get the best offers of the season now. lease this 2014 ats for around $299 a month with premium care maintenance included. ♪ there's nothing like being your own boss!