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>> brennan: and "on the road" with steve hartman. how one word helped save a boy's life. >> he was going to beat this disease. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. >> brennan: good evening, scott is off tonight, i'm margaret brennan. while most americans were eating thanksgiving dinner or shopping, a team of technicians was working nearly around the clock to fix the obamacare web site, healthcare.gov the administration had hoped that 1.2 million americans would be signed up for health insurance by now but only about 106,000 have done so according to the latest numbers the government released at the beginning of this month. the white house has pledged that by november 30 the system will be working smoothly for the vast majority of users. it will happen? sharyl attkisson takes a look. >> reporter: just hours before healthcare.gov's fixes are due, nobody can say how well they'll work-- not even john engates, one of a half dozen outside it experts offered a private briefing at the white house this

and steve hartman on the road. prisoners who met suellen fried leave prison with a new conviction. >> maybe we're not that bad. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. >> pelley: good evening, los >> good evening, this is a special western edition. los angeles international airport is one of the busiest in the world. as many as 175,000 passengers pass through the terminals everyday. on this day at mid-morning a man walked into one of those term gnats, took a semiautomatic rifle out of a bag and started shooting. by the time it was over one man was dead, the first t.s.a. officer ever killed in the line of duty. six other people were rushed to a hospital. the suspect is identified as 23-year-old paul ciancia of los angeles who also has roots in new jersey. a note found in his bag may hold a clue to the motive and john miller will have more about that, but first we'll go to carter evens at l.a.x. >> reporter: stranded passengers are still scattered across the airport. when the sho

steve hartman met her "on the road" >> reporter: grandmas by their very nature don't want trouble.ly more partial to cookies and afghans than thugs and thieves but 81-year-old suellen fried of prairie villeage, kansas, defies that stereotype bringing her sweet, soft touch to this razor wire world. >> i have never had one iota of fear. >> reporter: suellen started coming here to lancing, correctional around 1980 for what she thought would be a little volunteer work and ended up committed to these guys. for life. >> she has that grandmother effect on people. she just shows that she cares. >> by her seeing something in us, it cuts the light on or sparked a kindle within us and tells us maybe we're not that bad. >> you take the time to really listen to each other. >> reporter: suellen has helped develop and now runs a program here called reaching out from within. the program basically helps prisoners work with one another to become kinder, more empathetic people. >> that's what it is about. seeing the side of each of us to pull the problems out. >> reporter: most admit they really need

steve hartman bears a grandmother's secrets for changing lives behind bars. the fast draw takes a measure of marathoners and more, but first the headlines for this sunday morning, the 3rd of november, 2013. twice in los angeles, flights are operating normally at los angeles airport after the shootings, it left a tsa agent dead and several others injured. we get the latest now from carter evans. >> when paul opened fire in terminal three, he was carried a handwritten note, fbi special agent david bowdag. e. >> we found a statement where he made a conscious decision to kill multiple tsa employees. >> he was dropped off at the airport and then shot gerardo hernandez point blank. he is the first tsa officer ever killed in the line of duty. even as he sprayed bullets from his assault bullet rifle throughout the, few were injured, airport police chief -- >> we were so lucky. >> in all honesty this could have been much, much worse. >> in his hometown of pen field, new jersey many are asking why. but so far there are no answers. >> josh pagan was a former neighbor. >

and steve hartman "on the road." ed bray fought through d-day on normandy beach. now he's defeating an enemy that has stalked him for 80 years. >> i don't care if it's about mickey mouse! i want to read one book before i die. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. ng news" with scott pelley. >> pelley: good evening. after every mass s

and steve hartman "on the road." ed bray fought through d-day honor mandy beach. now he's defeating an enemy that has stalked him for 80 years. >> i don't care if it's about mickey mouse! i want to read one book before i die. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. >> pelley: good evening. after every mass shooting people seem to ask "why doesn't anyone do anything about mental health care?" well, today someone did. the obama administration issued

and steve hartman on the road. prisoners who met suellen fried leave prison with a new conviction. >> maybe we're not that bad

steve hartman bears a grandmother's secrets for changing lives behind bars.he fast draw takes a measure of marathoners and more, but first the headlines for this sunday morning, the 3rd of november, 2013. twice in los angeles, flights are operating normally at los angeles airport after the shootings, it left a tsa agent dead and several others injured. we get the latest now from carter evans. >> when paul opened fire in terminal three, he was carried a handwritten note, fbi special agent david bowdag. e. >> we found a statement where he made a conscious decision to kill multiple tsa employees. >> he was dropped off at the airport and then shot gerardo hernandez point blank. he is the first tsa officer ever killed in the line of duty. even as he sprayed bullets from his assault bullet rifle throughout the, few were injured, airport police chief -- >> we were so lucky. >> in all honesty this could have been much, much worse. >> in his hometown of pen field, new jersey many are asking why. but so far there are no answers. >> josh pagan was a former neighbor. >>

>> brennan: and "on the road" with steve hartman.ne word helped save a boy's life. >> he was going to beat this disease. captioning sponsored by cbs this is the "cbs evening news" with scott pelley.

talent appears at wx center with generic pinpoint filling monitor then we take special >> pelley: steve hartman'se road" on assignment this week, so we decided to end with something you don't see very often. that have is a cougar in griffith park in los angeles beneath the hollywood sign. an image that will appear in next month's "national geographic." cougars are nocturnal and seldom seen so how did they get that picture? chip reid introduces us to the man behind the lens. >> reporter: national geographic photographer steve winter has spent most of his adult life shooting just about every kind of wild cat on the planet. >> just so incredibly cute. >> reporter: yet he maintains a child like enthusiasm, even at new york's central park zoo watching the baby snow leopards. >> they like playing on these rocks. they're learning how to hunt. >> reporter: snow leopards were winter's ticket to fame. plenty of photographers used remotely triggered cameras. >> okay, put the caps on. >> reporter: but in 2008 winter went further adding elaborate and creative lighting designs, even in the brutal 15,000 foot c

and steve hartman on the road.rs who met suellen fried leave prison with a new conviction. >> maybe we're not that bad.

and steve hartman "on the road." ed bray fought through d-day honor mandy beach.g an enemy that has stalked him for 80 years. >> i don't care if it's about mickey mouse! i want to read one book before i die. captioning sponsored by cbs this is the "cbs evening news" with scott pelley. >> pelley: good evening. after every mass shooting people seem to ask "why doesn't anyone do anything about mental health

and steve hartman on the road.fried leave prison with a new conviction. >> maybe we're not that bad