commissioner kingsly. this last week, i had the privilege to observe a mediation an occ mediation don on a salazar r5i7b8gd it two meters paula johnson and attorney crystal-clear were the mediators on this it was held at the law office. i was grateful to the officers involved and the person who affiliated the climate in allowing me to observe their mediation. it was informative. i think it was conducted with the highest degree of proving. the mediators were very skillful. you know, un plaza like a lot of the mastectomies the attorneys around the table are very he centered around a particular resolution have a problem it's usually a monetary problem or business type of problem here it's a matter of having the citizen and the officer involved talk to each other and really listens to each other and the met quarts facilitated that in a skillful about how far way. the officer it was very clear the officer was listening very careful to what the complainant had to say and responded in a professional manner. and i