kaiser and aa hewit over the last five months and driven by xaserated but a negotiation with kaiser permanententy and there were items to be discussed through the meeting and before i proceed i call staff from hss to say a few words about the process and with that peter. >> i would like to ask sf gov to bring up the presentation on the television. thank you. >> thank you for having us here today and thank you lisa to open up with a few questions. i think it's obvious but i have to say you're a very important customer to us if not the top customer in california. we understand your concerns around affordability and issues in the past and transparency and reporting. we have been working hard over the last months to establish a high level trust and improve the relationship with hss staff and other leaders here in san francisco. we believe we have demonstrate a high level of engagement and flexibility with hss staff and brought in senior leaders from kaiser permanente to better explain the company and we have a team to serve you and hss and many of them are here today. we're committed to continuing to