news to shareholders today about its earnings outlook that despite a record number of shipment, morgan brent has more. >> investors getting an unexpected welcomed delivery from ups. warning that the end of this month, its fourth quarter profit will be smaller than expected. it's also forecasting full year 2014 guidance below the street's expectation. ups blaming the level on an unprecedented level of shopping that caught the company off guard. particularly, a surge in last minute orders as retailers like amazon extended offers. they say the strain on its system forced them to spend more money. >> operating in terms of extra overtime and significantly larger temporary employment than the company would normally use. to the tune of 30,000 more than they would normally use. >> the biggest delivery day came later than the company expected and it was bigger. representing a 13% increase from 2012's busiest day. that coupled with bad weather and a shopping season almost a week shorter than last year, meant some packages didn't arrive in time for christmas, causing the company to refund shipping cost

joining us now exclusively from the jp morgan health care conference in san francisco is brent saunders great to see you. >> yes, nice to talk to you as well. >> you have an acquisition that will certainly help with the product line. one of the things to consider is one of your best-selling drugs, i've been following your company for so long with lexipro and celexa but the alzheimer's medication, there's a way of dealing with the patent expiration by combining it with aricep or doing a limited release. do you worry that the technology will bring something along that puts -- out of business? >> i hope innovation continues to improve in this field. i think in the short term amenda will be just fine. there's not a lot of late-stage pipeline that's been successful. we believe we have a long, durable franchise. >> you made an acquisition from tpg. tell us about it and what it will do for you. what kind of products you're bringing on board. i guess you want to develop these products. they have a lot of potential but at this point, they're sort of on the ground level, right? >> right. as you k