. >> hello, my name is isabelle navarro. and i went to the department of building inspection. i built a deck on the back of the house. but i fixed everything is back by november for my first time and i didn't know i had to ask for permission to build a deck. that's why i'm here to get back some money. it's too expensive to build a deck and then put back everything. so, thank you. >> ms. navarro, you have already removed the deck? >> yeah. i have here. november 5th, everything is fixed. i have this paper, the inspector come to my house and signed the paper. >> okay. thank you. >> i have a question, you own other property in san francisco? >> yeah. >> i have only one property. >> okay. i guess this is wrong then. okay. thank you. >> mr. duffy? >> good evening, commissioners. the department received complaints on january 2013 that there was a deck and windows being built. our building inspector went to the property on the 25th of june and issued a notice of violation. inspector barrios. that an addition was observed approximately 25 feet by 15 feet protruding in the rear yard wit