in 1992 she started up her first hotel in kibera. don't be confused, "hotel" is the kenyan word for cheap eating-house, people don't actually rent rooms here. she now has a few branches around the slum, all supplied from this kitchen. >> 20 liters of cooking oil i was buying at 11.20 now cooking oil i'm buying at 2400 that is double price and over. now it's time to sell things so that you get profit. you have to sell it at 20 shillings almost. and those people cannot managing to even get 20 shillings a day, because as things go by, salaries are low. >> after they announced the president, everything went astray from there. so many people lose their life, lose their properties , their work, their businesses >> and if you don't have any other business you don't have anybody to help you, you don't know where to get money, you cant get money, what do you do? >> kibet malakwen is rachel's biggest customer. he buys 100 liters from her every day. like many small businesses in kibera, his was directly affected by the violence that erupted in